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DOEA, Florida Panhandle Long-Term Care Ombudsman Program

*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations.

Services: Advocacy, Consumer Complaints, Elder Abuse Prevention, Planning/Coordinating/Advisory Groups

4040 Esplanade Way, Ste 380

Tallahassee, FL 32399

(850) 414-2323

FL Governor's Office, Citizens' Services

*Correspondence unit responds to all incoming correspondence for the Governor *Assistance unit monitors agencies under the Governor’s direct jurisdiction as provided in Florida Statutes 14.

Services: Consumer Complaints, Public Officials Offices

The Capitol, 400 S Monroe St

Tallahassee, FL 32399

(850) 488-7146

Florida Commission on Human Relations

*Investigates and attempts to resolve complaints of discrimination in employment, housing, public accommodations, whistleblower retaliation and anyone HIV+ experiencing discrimination in the areas of employment and housing *Counsels individuals and businesses, offers mediation services *Employment and housing complaints must be filed within 1 year of the date in which the alleged act of discrimination occurred

Services: Consumer Complaints, Consumer Education, Discrimination Assistance, Mediation

4075 Esplanade Way, Rm 110

Tallahassee, FL 32399

(800) 342-8170

Florida Dept of Agriculture and Consumer Services

*State's clearinghouse for consumer information, complaints, and protection *Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices *Web page provides educational information to both public and businesses and on-line complaint filing *Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, intrastate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards *Speakers available to civic groups and organizations to provide educational information

Services: Charities/Grantmaking Organizations, Consumer Complaints, Consumer Education, Consumer Fraud Reporting, Records/Licenses/Permits

2005 Apalachee Pkwy

Tallahassee, FL 32399

(800) 435-7352

Florida Dept of Business and Professional Regulation

*Regulates one million professionals and businesses in 200 licensee categories *Interested persons may check on-line or call for information on a business or licensed person's complaint history, or to make a complaint *1 in 16 Floridians, ranging from electricians to real estate agents, from cosmetologists to professional boxers are licensed *Other regulated areas: hotels, restaurants, alcohol and tobacco retailers, condominiums and mobile home parks

Services: Consumer Complaints, Licensing/Certification/Accreditation

2601 Blair Stone Road

Tallahassee, FL 32399

(850) 487-1395

Florida Dept of Financial Services, Division of Consumer Svs

*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services *Refers caller to proper office if needed *Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints *Pamphlets and brochures on different types of insurance available on-line providing relevant information, offer shopping tips free to public *Toll-Free line available 8am-5pm regarding insurance issues *When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions

Services: Consumer Complaints, Disaster Relief Services, General Benefits Assistance

200 E Gaines St

Larson Bldg

Tallahassee, FL 32399

(877) 693-5236

Florida Dept of Health, Medical Quality Assurance

*Regulates health care practitioners in Florida, determining that all meet minimum competency requirements *Through 22 boards and 6 councils regulates activities of 200-plus license types in 41 health care professions and 8 types of facilities *Receives and analyzes complaints and reports involving potential misconduct of a practitioner and initiates investigations when appropriate *Callers can access public records and check medical licenses online

Services: Consumer Complaints, Records/Licenses/Permits

4052 Bald Cypress Way

Tallahassee, FL 32399

(850) 488-0595

HUD, Jacksonville Field Office

*Housing and Urban Development (HUD) Jacksonville Field Office covers several counties in North Florida *Explains various programs to help people buy homes, obtain affordable housing, and enforce fair housing laws *This office does not provide direct housing assistance but offers information concerning many various HUD programs *Housing Discrimination Hotline takes consumer complaints of unfair treatment or discrimination

Services: Consumer Complaints, Consumer Education

400 W Bay St, Ste 1015

Charles Bennett Federal Bldg

Jacksonville, FL 32202

(904) 232-2627

Viewing 11-18 of 18 results (listed by best match)

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