CTD, Florida Commission for the Transportation Disadvantaged

*Information and referral for transportation disadvantaged persons who are unable to obtain their own transportation due to income, disability, age, or other extenuating circumstances *Also assists consumers with resolving local problems or concerns *Community Transportation Coordinator Contacts by County may be found by calling or visiting the website

Services: Consumer Complaints, Local Transportation

CTD, Gulf ARC & Transportation, Franklin County

*Provides contracted transportation services for Medicaid recipients and CTD qualified persons living Franklin and Gulf Counties *Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients; (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances *Transportation arrangements to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out *CTD qualified riders should call the local provider directly 48-72 hours in advance to make arrangements for transportation; CTD application needed for lower cost *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them *May have 1 free escort if necessary; parent(s) needing to take additional children to appointment must pay a fare for them *If a car seat is needed for an underage child, adult must supply it *Toll service is free for those with upper body disability including veterans

Services: Consumer Complaints, Local Transportation

CTD, Liberty County Transit

*Provides transportation for health care appointments, personal appointments, legal appointments, personal shopping *Transportation to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them *CTD qualified riders should call the local provider directly 72 hours in advance to make arrangements for transportation; CTD application needed *May have 1 free escort if necessary; if a car seat is needed for child’s appointment, adult must supply it

Services: Local Transportation

CTD, Wakulla Senior Citizens Council, Inc./ Wakulla Transportation

*Trips available to Wakulla and Leon Counties, but individuals may request transportation outside these areas in special circumstances *Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients * (call your insurance company 1st); (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances and anyone without transportation *Transportation arrangements to health care appointments for Medicaid clients is made by the *HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out *CTD qualified riders should call the local provider directly 24 hours in advance to make arrangements for transportation; CTD application needed for lower cost *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a sponsor covers them *May have an escort if necessary, that rides free; parent(s) needing to take additional children to an appointment must pay a fare for the Children and provide car seats and safety equipment *If a car seat is needed for an underage child, adult must supply it

Services: Local Transportation

Disability Rights Florida

*Statewide designated protection and advocacy system for individuals with disabilities in the State of Florida *Information and referrals *Investigates complaints of abuse, neglect and rights violations *Negotiation and mediation support *Equal access to public and private venues *Does not cover anything that is not DIRECTLY RELATED to an individual's disability *Helps with assistive technology *Call or go on line for intake *Serves the entire state of Florida

Services: Advocacy, Assistive Technology Equipment, Consumer Complaints, Disability Rights Groups, Representative Payee Services, Specialized Information and Referral

Disabled American Veterans, Tallahassee Chapter #15

*Provides rides to Veterans attending medical appointments *Assists veterans with filing VA benefit claims *Connects veterans with meaningful employment, and hosts job fairs *Assists with benefit questions for veterans’ widows, orphans and the dependents of needy or disabled veterans *Scholarships available to those who qualify *Member meetings are held on the 4th Tuesday of each month at 6 pm

Services: Local Transportation, Veteran Benefits Assistance, Veteran Membership Organizations

DOEA, Florida Panhandle Long-Term Care Ombudsman Program

*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations.

Services: Advocacy, Consumer Complaints, Elder Abuse Prevention, Planning/Coordinating/Advisory Groups

Elder Care Services, Emergency/Short Term Care

*Emergency assistance for seniors *Emergency food pantry open 9AM-5PM and can be used once per month for three days worth of non-perishable foods; Farmers Market coupons for discounted purchases once per year in Spring *Adaptive equipment available for loan: wheelchairs, walkers, shower chairs, bedside commodes, canes and other items as available * Home health aides, Meals on Wheels, and transportation available to qualified individuals * Emergency eHeap (electric) assistance for seniors as funding allows; agency funds are renewed the first of each month and are available until they are depleted

Services: Food Pantries, Food Vouchers, Local Transportation, Medical Equipment/Supplies, Utility Service Payment Assistance

Elder Care Services, Senior Volunteer Programs

*Foster Grandparents offer love and guidance in one-on-one settings to children with special and exceptional needs at schools and day care centers *Senior Companions give companionship to frail and isolated elderly in their homes *RSVP volunteers provide free transportation to seniors for essential trips: doctor appointments, grocery and pharmacy trips which are door to door service (pick up and drop off are at door) *RSVP volunteers offer talent and experience to non-profit agencies and faith-based organizations including Meals on Wheels *Some senior volunteers receive a small stipend and/or mileage reimbursement

Services: Friendly Outreach Programs, Local Transportation, Volunteer Opportunities

Family Cafe, The

*Information and referral resource for individuals with disabilities and their families *Maintains network of state agencies, non-profit organizations and other service providers that serve the disabled *Organizes annual statewide disabilities networking and information conference *Produces annual Question and Answer publication that answers questions related to disabilities

Services: Disability Rights Groups, Specialized Information and Referral