FL DOH, Wakulla, General Health Services

*Free childhood immunizations, low cost adult immunizations, smoking cessation assistance, birth and death certificates; Environmental health services including animal bites and mosquito control *Dental services for children up to age 20 for which Medicaid is accepted; no longer serves adults in their dental unit; however, provides a list of dentists who will take patients under Medicaid or sliding scale *COVID-19/Coronavirus call center for testing and vaccine information *Florida DOH Vaccine Locator: https://floridahealthcovid19.

Services: Birth Certificates, Community Clinics, COVID-19 Control, Dental Care, General Medical Care, Immunizations, Smoking/Vaping Cessation, Vaccine Information

FL Governor's Office, Citizens' Services

*Correspondence unit responds to all incoming correspondence for the Governor *Assistance unit monitors agencies under the Governor’s direct jurisdiction as provided in Florida Statutes 14.

Services: Consumer Complaints, Public Officials Offices

Florida Commission on Human Relations

*Investigates and attempts to resolve complaints of discrimination in employment, housing, public accommodations, whistleblower retaliation and anyone HIV+ experiencing discrimination in the areas of employment and housing *Counsels individuals and businesses, offers mediation services *Employment and housing complaints must be filed within 1 year of the date in which the alleged act of discrimination occurred

Services: Consumer Complaints, Consumer Education, Discrimination Assistance, Mediation

Florida Dept of Agriculture and Consumer Services

*State's clearinghouse for consumer information, complaints, and protection *Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices *Web page provides educational information to both public and businesses and on-line complaint filing *Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, intrastate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards *Speakers available to civic groups and organizations to provide educational information

Services: Charities/Grantmaking Organizations, Consumer Complaints, Consumer Education, Consumer Fraud Reporting, Records/Licenses/Permits

Florida Dept of Business and Professional Regulation

*Regulates one million professionals and businesses in 200 licensee categories *Interested persons may check on-line or call for information on a business or licensed person's complaint history, or to make a complaint *1 in 16 Floridians, ranging from electricians to real estate agents, from cosmetologists to professional boxers are licensed *Other regulated areas: hotels, restaurants, alcohol and tobacco retailers, condominiums and mobile home parks

Services: Consumer Complaints, Licensing/Certification/Accreditation

Florida Dept of Financial Services, Division of Consumer Svs

*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services *Refers caller to proper office if needed *Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints *Pamphlets and brochures on different types of insurance available on-line providing relevant information, offer shopping tips free to public *Toll-Free line available 8am-5pm regarding insurance issues *When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions

Services: Consumer Complaints, Disaster Relief Services, General Benefits Assistance

Florida Dept of Health, Bureau of Vital Statistics

*Office consists of official records of birth, death, fetal death, marriage and dissolution of marriage *Birth records less than 100 years old (and in some cases older) and death records less than 50 years old are available *Persons who call the main number and extension will be guided through the various options, all the steps such as where to find request forms on the website, as well as approximately how long each option will take and the exact prices *Persons wanting expedited service will need to pay for overnight shipping *The office does not accept email requests *Note that every county has a vital statistics office within at least one of their local Dept of Health locations, where persons may request birth and death certificates originating from any county in Florida

Services: Birth Certificates, Records/Licenses/Permits

Florida Dept of Health, Medical Quality Assurance

*Regulates health care practitioners in Florida, determining that all meet minimum competency requirements *Through 22 boards and 6 councils regulates activities of 200-plus license types in 41 health care professions and 8 types of facilities *Receives and analyzes complaints and reports involving potential misconduct of a practitioner and initiates investigations when appropriate *Callers can access public records and check medical licenses online

Services: Consumer Complaints, Records/Licenses/Permits

Florida DHSMV, County Driver License Offices

*In Leon County, driving tests for Florida licenses may be obtained by walk in only at the Southside Service Center at 3477 S Monroe St, 32301 *Three other Leon County tax office locations provide license renewals, updates, and payment of fees: Lake Jackson Service Center at 3840 N Monroe St, Ste 102, 32303; Metro & Services Center at 1276 Metropolitan Blvd, Ste 102, 32312; and the Neil Kirkman Service Center at 2900 Apalachee Pkwy, B-133, 32399 *Offices in surrounding Big Bend Counties: *Franklin County at 33 Market St, Ste 202, Apalachicola, 32320; Carabelle Courthouse Annex, 912 NW Ave A, Carabelle, 32322 *Gadsden County at 16 S Calhoun Street, 32351 *Jefferson County at 500 W Walnut St, Monticello, 32344 *Liberty County at 10818 NW SR 20, Bristol, 32321 *Madison County at 229 SW Pinckney St, Madison, 32340 *Taylor County at 2275 US 19 N, Perry, 32347 *Wakulla County at 202 Ochlockonee St, Crawfordville, 32327

Services: Records/Licenses/Permits, Tax Collection Agencies, Traffic School

Florida Fish and Wildlife Conservation Commission

*Handles licenses and permits relating to fish and wildlife *Law Enforcement: report boating and wildlife violations and emergencies, toll-free 24/7 *Freshwater Fisheries: information about freshwater fish and regulations *Marine Fisheries Management: information about saltwater fish and regulations *Hunting and Game Management: quota and hunting information, game and non-game wildlife information *Hunter Safety Course for licensing and Youth Hunting Safety Program for ages 12-17 *Boating safety courses

Services: Boating Safety Education, Hunting Safety Education, Records/Licenses/Permits, Wildlife Conservation