Financial Counseling Association of America

*Organization of professional financial counselors and promoting quality and delivery of their services *Represents financial counseling companies providing consumer credit counseling, housing counseling, student loan counseling, bankruptcy counseling, debt management, and various financial education services *Bankruptcy credit counseling, debtor education and reverse mortgage counseling

Services: Bankruptcy Assistance, Credit Counseling, Mortgage Delinquency and Default Counseling, Personal Financial Counseling

FAMU, Cooperative Extension Services, Resource Management

*Extension professionals provide expert level direct technical assistance and education in the following areas: 4-H Youth Development, Agriculture & Natural Resources, Community Resource Development, Family and Consumer Sciences, AgDiscovery (a two-week summer outreach program in which targets diverse populations of current 8-11 (rising 9th-12th) grade students interested in animal science, veterinary medicine, and related fields) *Offers assistance for animal and natural resource farming, Family and Consumer Sciences including nutrition, financial literacy, senior living and aging, emergency preparedness and safety

Services: Consumer Education, Gardening/Landscaping Instruction, Youth Agricultural Programs, Youth Enrichment Programs

ECHO, Emergency Resources Program

*SEE SEPARATE LISTING FOR HOUSING RENT ASSISTANCE *Daily assistance on a first come, first serve basis, resources include perishable and non-perishable groceries, professional clothing, toiletries, baby and adult diapers, infant/baby formula, kitchen wares and cleaning supplies/chemicals, and seasonal items such as blankets, heaters and fans; Item availability may vary as inventory is determined by donations from the community *Financial assessments and budgeting counseling; has "Getting Ahead" classes (call main number, ext 206 for application) *Furniture Bank of Tallahassee: Due to high demand and limited Tallahassee resources, This program is ONLY for formerly homeless individuals, families or veterans who are moving out of homelessness into transitional or permanent housing.

Services: Case/Care Management, Diapers, Food Pantries, Formula/Baby Food, Furniture, General Clothing Provision, Personal Financial Counseling, Personal/Grooming Supplies

DOEA, Florida Panhandle Long-Term Care Ombudsman Program

*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations.

Services: Advocacy, Consumer Complaints, Elder Abuse Prevention, Planning/Coordinating/Advisory Groups

Disability Rights Florida

*Statewide designated protection and advocacy system for individuals with disabilities in the State of Florida *Information and referrals *Investigates complaints of abuse, neglect and rights violations *Negotiation and mediation support *Equal access to public and private venues *Does not cover anything that is not DIRECTLY RELATED to an individual's disability *Helps with assistive technology *Call or go on line for intake *Serves the entire state of Florida

Services: Advocacy, Assistive Technology Equipment, Consumer Complaints, Disability Rights Groups, Representative Payee Services, Specialized Information and Referral

Debtors Anonymous, General Service Office

Covid-19 update, 8/16/22: Currently meeting only by phone *12-Step support group for compulsive debtors, spenders, and under-earners *United Church of Tallahassee, M at 7pm-8pm, 1834 Mahan Dr, Tallahassee 32308, (605) 475- 5900 *Open meetings for anyone with a "desire" to get out of debt, stop overspending, or under earning *For areas that do not have in person meetings, phone group and internet group meetings are available; see website or call main number for further information

Services: Debt/Overspending Support Groups, Personal Financial Counseling

DCF, Customer Support Liaison, Circuit 14

*Customer Support Liaisons (CSL) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CSL's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CSL is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

DCF, Client Relations, Circuit 1,2

*Client Relations Coordinators (CRC's) handle difficulties, complaints, concerns or inquiries regarding services provided by the Department of Children and Families *DCF services that CRC's typically provide assistance with or investigate include but are not limited to Medicaid, Food Stamps/SNAP, Temporary Cash Assistance (TCA, TANF), Child and Adult Protective Investigations and Protective Services, Substance Abuse and Mental Health Services *Generally, contacting a CRC is used as a last recourse when a consumer has reasonably tried everything else to resolve their issue(s).

Services: Consumer Complaints

DBPR, Barber and Cosmetology Boards

*Department of Business and Professional Regulation (DBPR) regulates many professional individuals and businesses, inspecting and re-licensing them annually ranging from architects to electrical engineers and real estate salesmen *Information for cosmetologists and barbers on licensing requirements and HIV/AIDS education courses to maintain, renew or acquire licenses *24/7 online service available once an initial account set up and activated

Services: AIDS/HIV Prevention Counseling, Continuing Education, Licensing/Certification/Accreditation

CTD, Gulf ARC & Transportation, Franklin County

*Provides contracted transportation services for Medicaid recipients and CTD qualified persons living Franklin and Gulf Counties *Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients; (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances *Transportation arrangements to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out *CTD qualified riders should call the local provider directly 48-72 hours in advance to make arrangements for transportation; CTD application needed for lower cost *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them *May have 1 free escort if necessary; parent(s) needing to take additional children to appointment must pay a fare for them *If a car seat is needed for an underage child, adult must supply it *Toll service is free for those with upper body disability including veterans

Services: Consumer Complaints, Local Transportation