Family Promise, HOPE Community
Address
2729 W Pensacola St
Tallahassee, FL 32304
(850) 792-9433
AKA:
BBHC, Family Shelter, HOPE, Big Bend Homeless Coalition
Description:
Voicemail may be full periodically, which can lead to a backlog of requests from clients. Still taking walk-ins, M-F, 8:30am-5pm. Prioritizing completely unsheltered, then infants/young children/disabilities, then general population.
*FAMILIES SEEKING SHELTER MUST CALL FOR PLACEMENT ON HOPE COMMUNITY'S WAITING LIST (850) 792-9433. THEY WILL GET A MESSAGE WHEN THEY CALL AND SHOULD LISTEN TO THE ENTIRE MESSAGE, WHICH WILL GIVE THEM THE OPPORTUNITY TO LEAVE THEIR NAME AND PHONE NUMBER. STAFF WILL ATTEMPT TO CALL THEM BACK WITHIN 24-72 HOURS. EVEN WHEN THERE IS A SHORT WAITING LIST, CALLERS WILL STILL HAVE TO LEAVE A MESSAGE IN ORDER TO BE SCREENED FOR ADMISSION. CALLERS IN THE MOST HIGH RISK SITUATIONS WILL HAVE PRIORITY WHEN THERE IS AN OPENING. (IMPORTANT FOR ALL PERSONS LEAVING A MESSAGE TO MAKE SURE VOICE MAIL IS SET UP ON THEIR PHONE AND THAT THE VOICE MAIL IS NOT FULL).
*Emergency shelter for homeless families, can include any single adult with legal custody of a minor child
*Offers three meals a day, a safe place to sleep, case management, housing placement assistance, life skills in a trauma informed setting that encourages recovery and responsibility
*Limit items to one small suitcase per person
*Bring bath towel, blanket and sheet if possible
*No sex offenders or persons with major felonies accepted
*Persons who know they will be homeless after a certain date may try calling well ahead of time
*Program is not to be confused with Hope House which is under a different agency and offers transitional living for homeless men
To be eligible, families must have at least one dependent child under the age of 18, be immediately threatened with homelessness and need emergency shelter to avoid living in a place not meant for human habitation (e.g., car, woods, abandoned building).
Intake Process:
Call ahead
Program Fees:
None
Languages:
English, ASL
Eligibility:
See description
Is Shelter?
Yes
Related Resource
Date of Official Change:
December 1, 2023
Address Listings
Mailing
2729 W Pensacola St
Tallahassee, FL 32304
Physical (Primary)
2729 W Pensacola St
Tallahassee, FL 32304
Contacts
Phone Numbers
1. Number for Persons Seeking Shelter
(850) 792-9433
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Voicemail may be full periodically, which can lead to a backlog of requests from clients. Still taking walk-ins, M-F, 8:30am-5pm. Prioritizing completely unsheltered, then infants/young children/disabilities, then general population. *FAMILIES SEEKING SHELTER MUST CALL FOR PLACEMENT ON HOPE COMMUNITY'S WAITING LIST (850) 792-9433. THEY WILL GET A MESSAGE WHEN THEY CALL AND SHOULD LISTEN TO THE ENTIRE MESSAGE, WHICH WILL GIVE THEM THE OPPORTUNITY TO LEAVE THEIR NAME AND PHONE NUMBER. STAFF WILL ATTEMPT TO CALL THEM BACK WITHIN 24-72 HOURS. EVEN WHEN THERE IS A SHORT WAITING LIST, CALLERS WILL STILL HAVE TO LEAVE A MESSAGE IN ORDER TO BE SCREENED FOR ADMISSION. CALLERS IN THE MOST HIGH RISK SITUATIONS WILL HAVE PRIORITY WHEN THERE IS AN OPENING. (IMPORTANT FOR ALL PERSONS LEAVING A MESSAGE TO MAKE SURE VOICE MAIL IS SET UP ON THEIR PHONE AND THAT THE VOICE MAIL IS NOT FULL). *Emergency shelter for homeless families, can include any single adult with legal custody of a minor child *Offers three meals a day, a safe place to sleep, case management, housing placement assistance, life skills in a trauma informed setting that encourages recovery and responsibility *Limit items to one small suitcase per person *Bring bath towel, blanket and sheet if possible *No sex offenders or persons with major felonies accepted *Persons who know they will be homeless after a certain date may try calling well ahead of time *Program is not to be confused with Hope House which is under a different agency and offers transitional living for homeless men To be eligible, families must have at least one dependent child under the age of 18, be immediately threatened with homelessness and need emergency shelter to avoid living in a place not meant for human habitation (e.g., car, woods, abandoned building).
Hours
24/7 to call for shelter, 8:30AM-5PM, M-F Office
Required Documents
Some form of ID or proof that a person is who they say they are is preferred
Eligibility
See Description
Fees
None
Intake Procedure
Call ahead
Languages
English, ASL
Service Area
Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla Counties
Geography Served
- Florida
- Franklin County
- Gadsden County
- Jefferson County
- Leon County
- Liberty County
- Madison County
- Taylor County
- Wakulla County
- Franklin County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Send profile information to an email address.
Provide your email address to receive information about Family Promise, HOPE Community.
Sent!
Close this fieldSend a condensed resource profile to your phone via text message (SMS).
Select your cell carrier and provide your phone number to receive information about Family Promise, HOPE Community.
Sent!
Close this field