Florida Dept of Agriculture and Consumer Services
Address
2005 Apalachee Pkwy
Tallahassee, FL 32399-6500
(800) 435-7352
AKA:
FDACS, Division of Consumer Services
Description:
*State's clearinghouse for consumer information, complaints, and protection
*Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices
*Web page provides educational information to both public and businesses and on-line complaint filing
*Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, intrastate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards
*Speakers available to civic groups and organizations to provide educational information
Intake Process:
Call, consumer complaints must be filed in writing or on-line
Program Fees:
Varies by service
Languages:
English, Spanish, other languages available
Eligibility:
Consumers and businesses doing business in Florida
Is Shelter?
No
Related Resource
Date of Official Change:
November 13, 2023
Address Listings
Mailing
PO Box 6700
Tallahassee, FL 32399-6700
Physical (Primary)
2005 Apalachee Pkwy
Tallahassee, FL 32399-6500
Contacts
Phone Numbers
1. FL Consumer Hotline 800-HELP-FLA
(800) 435-7352
2. FL Spanish Consumer Hotline 800-FL-AYUDA
(800) 352-9832
3. Local to Tallahassee and Outside Florida
(850) 410-3800
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
*Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, interstate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards
Hours
8AM-5PM, M-F
Required Documents
Call or check on-line
Eligibility
Consumers and businesses doing business in Florida
Fees
None
Intake Procedure
Call, consumer complaints must be filed in writing or on-line
Languages
English, Spanish, other languages available
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*State's clearinghouse for consumer information, complaints, and protection *Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices
Hours
8AM-5PM, M-F
Required Documents
Call or check on-line
Eligibility
Consumers and businesses doing business in Florida
Fees
None
Intake Procedure
Call, consumer complaints must be filed in writing or on-line
Languages
English, Spanish, other languages available
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*State's clearinghouse for consumer information, complaints, and protection *Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices *Web page provides educational information to both public and businesses and on-line complaint filing *Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, interstate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards
Hours
8AM-5PM, M-F
Required Documents
Call or check on-line
Eligibility
Consumers and businesses doing business in Florida
Fees
None
Intake Procedure
Call, consumer complaints must be filed in writing or on-line
Languages
English, Spanish, other languages available
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*State's clearinghouse for consumer information, complaints, and protection *Operates toll-free hotline for consumers to obtain information, get help with specific problems, request forms to file a written complaint, and report fraudulent practices *Web page provides educational information to both public and businesses and on-line complaint filing
Hours
8AM-5PM, M-F
Required Documents
Call or check on-line
Eligibility
Consumers and businesses doing business in Florida
Fees
None
Intake Procedure
Call, consumer complaints must be filed in writing or on-line
Languages
English, Spanish, other languages available
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Responsible for regulatory laws: concealed weapon license, identity theft, charitable organizations, energy improvement, professional surveyors and mappers, sweepstakes/game promotions, health studios, interstate movers, auto repair shops, Florida Do Not Call List, Sweepstakes/game promotions, pawnbrokers, sellers of travel, tele-marketers, fair rides, LP gas, and standards *Speakers available to civic groups and organizations to provide educational information
Hours
8AM-5PM, M-F
Required Documents
Call or check on-line
Eligibility
Consumers and businesses doing business in Florida
Fees
None
Intake Procedure
Call, consumer complaints must be filed in writing or on-line
Languages
English, Spanish, other languages available
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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