2-1-1 Big Bend, Lyft Program

*Offers one free round trip ride each calendar month for Leon County residents to food pantries and grocery stores, healthcare agencies including pharmacies, social service agencies, employment agencies, and job interviews *For approved veterans, a total of five rides are offered each month for the above needs as well as agencies providing veteran services; veterans need to provide one time proof of veteran status to be able to receive the five rides offered to veterans *Rides can be scheduled up to thirty days in advance; to obtain a ride, it is necessary to call at least one business day in advance *Only emergency room discharge (or other hospital discharge) rides might be able to be provided on a same day request basis *Rides are scheduled for any time M-F (No weekend rides offered), Lyft specialists are available to take and return calls to schedule rides 9AM-5PM, M-F

Services: Local Transportation

Bicycle House

*Build a Bike Program: Choose from one of hundreds of donated bikes needing repair and help them get it running or bring a bike if needed for transportation *Accepts donations for services; pay what is affordable *Provides tools and space for people to work on their bicycles *Teaches bike safety skills for children and adults on an ongoing basis and provides helmets for children and adults *Summer Bike Camp *Non-profit organization advocating safe, practical transportation, social responsibility with an emphasis on healthy living *Provided over 2500 bikes and 18,000 repairs since 2010

Services: Donated Specialty Items, Local Transportation, Volunteer Opportunities

CTD, Big Bend Transit, Gadsden County

*Gadsden Connector provides weekday services between Chattahoochee (Kangaroo Express), Greensboro (City Hall), Gretna (City Hall), Havana (City Hall) and Quincy (Winn-Dixie); at the Winn-Dixie in Quincy, riders can take the Gadsden Express into Tallahassee *Quincy Shuttle offers rides to destinations at several locations throughout Quincy; small route deviations are available, and riders can get on or off at other locations along the route *Gadsden Express travels Quincy to Tallahassee and the reverse with stops available in Quincy, Midway, TCC, C K Steele Plaza for $1.

Services: Consumer Complaints, Local Transportation

CTD, Big Bend Transit, Jefferson, Madison, Taylor

*Non-emergency transportation for any trip purpose to destinations in Madison, Jefferson, Taylor and Leon Counties; extended transportation to Gadsden County may be available through coordination with Gadsden branch of Big Bend Transit for an additional fee *Also non-emergency transportation for any residents who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances *Shuttle service available in Madison and Taylor Counties *All riders should call their local number by 2PM, 24 hours in advance of trip to make arrangements for transportation; CTD application needed for lower cost *Paratransit, specialized, door-to-door transport service for people with disabilities who are not able to ride fixed-route public transportation, is available six days a week in Gadsden, Jefferson, Madison, and Taylor counties, seven days per week in Leon county *If a car seat is needed for an underage child, adult must supply it *Wheelchair transportation service available at no extra cost, if requested at the time of reservation *Vanpool vehicles available for residents who wish to share fees covering the cost of lease and gas *Taylor County: Offers free shuttle service for local veterans to Lake City VA every Tuesday and the Tallahassee VA clinic every Thursday; Call the day before to make a reservation *Madison County: Offers free shuttle service for local veterans to Lake City VA every Wednesday; Call the day before to make a reservation *Jefferson County: Offers transit to and from Tallahassee for $1 a ride with three different buses that hold up to 14 passengers

Services: Local Transportation

CTD, Big Bend Transit, Leon

*Non-emergency transportation for persons designated either General Public rider or Transportation Disadvantaged (CTD) *At the latest, all riders should call the local number by 2PM the day before transportation is needed to make arrangements; call by 2PM on Friday if needed for Saturday, Sunday or Monday *CTD application needed for lower cost *If a car seat is needed for an underage child, adult must supply it *Paratransit, specialized, door-to-door transport service for people with disabilities who are not able to ride fixed-route public transportation is available seven days per week in Leon county *Wheelchair transportation service available at no extra cost, if requested at the time of reservation *Information about commuter vanpools available

Services: Local Transportation

CTD, Florida Commission for the Transportation Disadvantaged

*Information and referral for transportation disadvantaged persons who are unable to obtain their own transportation due to income, disability, age, or other extenuating circumstances *Also assists consumers with resolving local problems or concerns *Community Transportation Coordinator Contacts by County may be found by calling or visiting the website

Services: Consumer Complaints, Local Transportation

CTD, Gulf ARC & Transportation, Franklin County

*Provides contracted transportation services for Medicaid recipients and CTD qualified persons living Franklin and Gulf Counties *Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients; (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances *Transportation arrangements to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out *CTD qualified riders should call the local provider directly 48-72 hours in advance to make arrangements for transportation; CTD application needed for lower cost *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them *May have 1 free escort if necessary; parent(s) needing to take additional children to appointment must pay a fare for them *If a car seat is needed for an underage child, adult must supply it *Toll service is free for those with upper body disability including veterans

Services: Consumer Complaints, Local Transportation

CTD, Liberty County Transit

*Provides transportation for health care appointments, personal appointments, legal appointments, personal shopping *Transportation to health care appointments for Medicaid clients is made by the HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a grant covers them *CTD qualified riders should call the local provider directly 72 hours in advance to make arrangements for transportation; CTD application needed *May have 1 free escort if necessary; if a car seat is needed for child’s appointment, adult must supply it

Services: Local Transportation

CTD, Wakulla Senior Citizens Council, Inc./ Wakulla Transportation

*Trips available to Wakulla and Leon Counties, but individuals may request transportation outside these areas in special circumstances *Non-emergency transportation for anyone of any age in need: (1) Medicaid recipients * (call your insurance company 1st); (2) seniors and other persons who qualify as "Transportation Disadvantaged" due to disability, low-income, age or other extenuating circumstances and anyone without transportation *Transportation arrangements to health care appointments for Medicaid clients is made by the *HMO to which the client is assigned; the client does NOT make the arrangements with a provider directly *Persons who do not know if they are in a Medicaid HMO should call AHCA, Medicaid Area 2B Field Office: 800-248-2243 or 850-412-4002 to find out *CTD qualified riders should call the local provider directly 24 hours in advance to make arrangements for transportation; CTD application needed for lower cost *Persons not in a Medicaid HMO can still use the local provider, but will have to pay out of pocket, unless a sponsor covers them *May have an escort if necessary, that rides free; parent(s) needing to take additional children to an appointment must pay a fare for the Children and provide car seats and safety equipment *If a car seat is needed for an underage child, adult must supply it

Services: Local Transportation

Disabled American Veterans, Tallahassee Chapter #15

*Provides rides to Veterans attending medical appointments *Assists veterans with filing VA benefit claims *Connects veterans with meaningful employment, and hosts job fairs *Assists with benefit questions for veterans’ widows, orphans and the dependents of needy or disabled veterans *Scholarships available to those who qualify *Member meetings are held on the 4th Tuesday of each month at 6PM

Services: Local Transportation, Veteran Benefits Assistance, Veteran Membership Organizations