Salvation Army, Utility/Rental Assistance, Tallahassee Office
Address
2410 Allen Rd
Tallahassee, FL 32312
(850) 222-0304
Description:
10/29/2024 Update: No rent or utility assistance available for the rest of the calendar year
*ONLY TAKING SCREEENING CALLS MONDAYS FROM 9AM TO 10AM; DUE TO THE HIGH CALL VOLUME MANY WILL EXPERIENCE A BUSY SIGNAL, DISCONNECTION, OR A MESSAGE SAYING THE LINE IS NOT IN SERVICE
*IF A CALLER GETS THROUGH TO VOICEMAIL DO NOT LEAVE A MESSAGE, THEY WILL NOT RECEIVE A RETURN CALL OR BE CONTACTED IN ANY WAY, ONLY THOSE WHO GET THROUGH TO A LIVE PERSON WILL BE ABLE TO BE SCREENED FOR AN APPLICATION
*AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment
*Utility and rental assistance procedures and eligibility:
*Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months
*Can only pay current month's bill, cannot pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service
*Have utility bill in hand when calling; do not leave a message as staff is not available to return calls
*Any documents required must be brought to the first appointment as a physical copy; no email attachments or screen shots or any other form will do
*When the office is closed on a Monday for a state holiday or other reason, in almost all cases utility assistance calls are taken at the same time on Tuesday
Intake Process:
Call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment; have documents ready
Program Fees:
None
Languages:
English
Eligibility:
Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months
Is Shelter?
No
Related Resource
Date of Official Change:
July 17, 2024
Volunteer Opportunities:
Call Office
Address Listings
Physical (Primary)
2410 Allen Rd
Tallahassee, FL 32312
Mailing
2410 Allen Rd
Tallahassee, FL 32312
Contacts
Phone Numbers
1. Main Number
(850) 222-0304
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
10/29/2024 Update: No rent or utility assistance available for the rest of the calendar year *AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment *Utility and rental assistance procedures and eligibility: *Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months *Can only pay current month's bill, can not pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service *Have utility bill in hand when calling; do not leave a message as staff is not available to return calls *When the office is closed on a Monday for a state holiday or other reason, in almost all cases screening calls are taken at the same time on Tuesday
Hours
Phone/Office hours: 8AM-5PM, M-F; Closed on some state holidays; See description for phone screening hours
Required Documents
Best to have utility bill in hand when calling
Eligibility
Persons in need who meet financial and hardship criteria, until all appointments for the week are filled
Fees
None
Intake Procedure
Call Monday mornings between 9AM-10AM
Languages
English
Service Area
Gadsden, Leon Counties
Geography Served
- Florida
- Gadsden County
- Leon County
- Gadsden County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
10/29/2024 Update: No rent or utility assistance available for the rest of the calendar year *IF A CALLER GETS VOICEMAIL THE INSTRUCTIONS SAY TO APPLY ON THE WEBSITE. THIS IS AN ERROR - YOU CANNOT APPLY ON THE WEBSITE. THEY ARE TRYING TO CHANGE THE MESSAGE. *AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment *Utility and rental assistance procedures and eligibility: *Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months *Can only pay current month's bill, can not pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service *Have utility bill in hand when calling; do not leave a message as staff is not available to return calls *When the office is closed on a Monday for a state holiday or other reason, in almost all cases utility assistance calls are taken at the same time on Tuesday
Hours
Phone/Office hours: 8AM-5PM, M-F; Closed on some state holidays; See description for utility bill assistance phone screening hours
Required Documents
Best to have utility bill in hand when calling
Eligibility
Persons in need who meet financial and hardship criteria, until all appointments for the week are filled
Fees
None
Intake Procedure
Call Monday mornings between 9AM-10AM
Languages
English
Service Area
Gadsden, Leon Counties
Geography Served
- Florida
- Gadsden County
- Leon County
- Gadsden County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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