AARP, Tax-Aide Program

Update 3/15/2024: Make sure to call and make an appointment before you go to a site; all appointments may be filled based on location *Seasonal program starting late January or early February and lasts through mid April (depending location, volunteer availability and other circumstances) *Certified AARP volunteers offer free tax preparation assistance to persons OF ANY AGE with low to middle incomes, and non-complicated tax returns, at various sites throughout Florida *Persons receiving services do not have to be AARP members *In some cases AARP Tax Aide sites overlap with VITA tax sites, but AARP usually has additional non-VITA tax sites *Information about locating sites and which method(s) those sites are using is available on the website at at http://www.

Services: Tax Preparation Assistance

Florida DHSMV, County Driver License Offices

*In Leon County, driving tests for Florida licenses may be obtained by walk in only at the Southside Service Center at 3477 S Monroe St, 32301 *Three other Leon County tax office locations provide license renewals, updates, and payment of fees: Lake Jackson Service Center at 3840 N Monroe St, Ste 102, 32303; Metro & Services Center at 1276 Metropolitan Blvd, Ste 102, 32312; and the Neil Kirkman Service Center at 2900 Apalachee Pkwy, B-133, 32399 *Offices in surrounding Big Bend Counties: *Franklin County at 33 Market St, Ste 202, Apalachicola, 32320; Carabelle Courthouse Annex, 912 NW Ave A, Carabelle, 32322 *Gadsden County at 16 S Calhoun Street, 32351 *Jefferson County at 500 W Walnut St, Monticello, 32344 *Liberty County at 10818 NW SR 20, Bristol, 32321 *Madison County at 229 SW Pinckney St, Madison, 32340 *Taylor County at 2275 US 19 N, Perry, 32347 *Wakulla County at 202 Ochlockonee St, Crawfordville, 32327

Services: Records/Licenses/Permits, Tax Collection Agencies, Traffic School

Franklin County Tax Collector

*Responsible for collection of ad valorem taxes and other taxes set at local level, including those by special levying districts, state agencies, and county commissions *Issues state motor vehicle licenses and processes applications for titles on automobiles, trucks, mobile homes, and boats; sells state hunting and fishing licenses *Acts as agent of several state departments: Department of Revenue, Department of Highway Safety and Motor Vehicles, and Fresh Water Fish Commission

Services: Tax Collection Agencies

Internal Revenue Service Taxpayer Assistance Center

*Free online fillable forms for self-filing, and free guided tax preparation services (for those making less than $79,000 yearly); all methods will require income statements like W2s or 1099s, documents for adjustments to income if applicable, dependent and spouse information, if applicable and prior year tax records *Free online fillable forms are available beginning in January; choose the income tax form you need, enter your tax information online, electronically sign and file your return, print your return for recordkeeping if you file using this method; remember there is no guidance provided and you are limited to basic calculations for the current tax year only; once the return has been accepted no changes or updates may be made; no state forms available *Guided Tax Preparation is available starting in January for those who have an adjusted gross income (AGI) of $79,000 or less from 11 different partners depending on factors like income, age, eligibility for the Earned Income Tax Credit, Veteran Status, and State of Residence; there is a Free File Online lookup tool to help find the right partner tool from options like FileYourTaxes.

Services: Tax Preparation Assistance

Madison County Tax Collector

*Responsible for collection of ad valorem taxes and other taxes set at local level, including those by special levying districts, state agencies, and county commissions *Issues state motor vehicle licenses and processes applications for titles on automobiles, trucks, mobile homes, and boats; sells state hunting and fishing licenses *Acts as agent of several state departments: Department of Revenue, Department of Highway Safety and Motor Vehicles, and Fresh Water Fish Commission *Issues Drivers licenses

Services: Tax Collection Agencies

Military OneSource

*FOR ACTIVE-DUTY SERVICE MEMBERS OF THE MILITARY OR VETERANS WHO HAVE RETIRED IN THE PAST YEAR ONLY, AND THEIR IMMEDIATE FAMILY MEMBERS *24/7 Helpline provides support with personalized and confidential coaching, consultations, and counseling *Coaching for: health & wellness, building healthy relationships, spouse education and career opportunities, education, adoption, financial and tax consultation, document translation, language interpretation, peer-to-peer support, spouse relocation and transition, special needs, adult disability and elder care, confidential counseling, wounded warriors, caregivers and many more topics *Website offers Live Chat 24/7

Services: Military Family Service/Support Centers, Social Services for Military Personnel, Tax Preparation Assistance, Veteran Benefits Assistance, Veteran/Military Hotlines, Veteran Reintegration Counseling

United Way of the Big Bend, VITA, Big Bend Area

Update 3/15/2024: All appointments are full for this tax season; may refer myfreetaxes.

Services: Tax Preparation Assistance