Florida Dept of Financial Services, Division of Consumer Svs

Address

200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323

(877) 693-5236

https://www.myfloridacfo.com/Division/Consumers/

AKA:

DFS

Description:

*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services
*Refers caller to proper office if needed
*Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints
*Pamphlets and brochures on different types of insurance available on-line providing relevant information, offer shopping tips free to public
*When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions

Intake Process:

Call or visit website

Program Fees:

None

Languages:

English, Spanish

Eligibility:

Anyone

Is Shelter?

No

Related Resource

Date of Official Change:

June 6, 2024

Address Listings

Physical (Primary)

200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323

Mailing

200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323

Contacts

Phone Numbers

1. Insurance Consumer Helpline

(877) 693-5236

2. Out of State Calls

(850) 413-3089

Description

*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services

Hours

8AM-5PM, M-F

Required Documents

Call or check website

Eligibility

Anyone

Fees

None

Intake Procedure

Call, write, access web site, or come in

Languages

English, Spanish

Service Area

Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.

    Description

    *When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions

    Hours

    8AM-5PM, M-F

    Required Documents

    Call or check website

    Eligibility

    Anyone

    Fees

    None

    Intake Procedure

    Call, write, access web site, or come in

    Languages

    English, Spanish

    Service Area

    Florida

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      Edit Service DetailsClick here to see this service (TH-2600) and related services within the Service Tree.

      Description

      *Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services *Refers caller to proper office if needed *Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints

      Hours

      8AM-5PM, M-F

      Required Documents

      Call or check website

      Eligibility

      Anyone

      Fees

      None

      Intake Procedure

      Call, write, access web site, or come in

      Languages

      English, Spanish

      Service Area

      Florida

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        Edit Service DetailsClick here to see this service (FT-1000.2500) and related services within the Service Tree.

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