1-800-FREE-411

*Marchex Company offers 1-400-FREE-411, an advertising-supported directory assistance service paid by businesses presenting their ads to customers *12-second advertisement may be heard before caller is able to access free directory assistance which can be for phone numbers, addresses or both

Services: Directory Assistance

2-1-1 Big Bend, Family Health Line

*Supportive counseling, information and referrals: family planning, pregnancy, infants and toddlers, as well as perinatal depression and other perinatal mental health concerns *Primarily refers callers to low-cost family planning, prenatal or pediatric medical care and directs callers toward various financial resources: Medicaid, WIC, Food Stamps, TANF *Follow-up services offered to ensure callers receive appropriate assistance *Free packet of information with educational materials regarding family planning, pregnancy, infants and toddlers available upon request in English or Spanish

Services: 211 Systems, Specialized Information and Referral

2-1-1 Big Bend, Florida HIV/AIDS Hotline

*Extensive data base for statewide testing sites, information and referrals for HIV/AIDS, STD, and TB concerns via website and phone *Supportive and crisis counseling

Services: 211 Systems, AIDS/HIV Prevention Counseling

2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

2-1-1 Big Bend, Volunteer Program

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities

Services: 211 Systems, Volunteer Opportunities

2-1-1 Search, www.211.org

*The www.

Services: 211 Systems

AIDS Institute, The

*The institute offers education, information, reference materials *Promotes social change through public policy analysis, research, advocacy, and education; research efforts focus on prevention, treatment, and care services *Agency conducts and coordinates a range of studies involving AIDS and related healthcare issues such as Hepatitis and other infectious diseases

Services: Medical and Health Sciences Research, Medical Information Services, Planning/Coordinating/Advisory Groups

ALS Association Florida Chapter, The

*Promotes awareness and understanding of ALS (commonly known as Lou Gehrig's Disease) and the work of the ALS Association by providing up-to-date information and education materials to ALS patients, caregivers, researchers and members in the healthcare field *Information pamphlets, newsletters, research symposiums, and speakers bureau *Regional care coordinators may assist with getting needed services *Available services vary by county; possibilities include health care and insurance advocacy, medical transportation, medical equipment and assistive technology, respite and home care, and support groups

Services: Health/Disability Related Support Groups, Medical Equipment/Supplies, Medical Information Services, Mobility Aids, Respite Care

Alzheimer's Association Nationwide Contact Center

*Information about Alzheimer's disease and dementia for persons with the disease, families, caregivers, health care professionals and the public including understanding the diseases, medications and other treatment options, general information about aging and brain health, skills to provide quality care and find the best care from professionals, legal, financial and living-arrangement decisions, clinical trials *For local information about offices in Tallahassee, call the 800.

Services: Clinical Trials, Medical Information Services