2-1-1 Big Bend, Family Health Line

*Supportive counseling, information and referrals: family planning, pregnancy, infants and toddlers, as well as perinatal depression and other perinatal mental health concerns *Primarily refers callers to low-cost family planning, prenatal or pediatric medical care and directs callers toward various financial resources: Medicaid, WIC, Food Stamps, TANF *Follow-up services offered to ensure callers receive appropriate assistance *Free packet of information with educational materials regarding family planning, pregnancy, infants and toddlers available upon request in English or Spanish

Services: 211 Systems, Specialized Information and Referral

2-1-1 Big Bend, Florida HIV/AIDS Hotline

*Extensive data base for statewide testing sites, information and referrals for HIV/AIDS, STD, and TB concerns via website and phone *Supportive and crisis counseling

Services: 211 Systems, AIDS/HIV Prevention Counseling

2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

2-1-1 Big Bend, Volunteer Program

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities

Services: 211 Systems, Volunteer Opportunities

2-1-1 Search, www.211.org

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Services: 211 Systems

American Red Cross, Armed Forces Emergency Services

*Emergency services during times of need for armed forces members (active duty or retired with pension) and their families, including emergency communication, financial assistance and information and referral *Services: 1) emergency communications, ie births, serious illness, or death of a family member; 2) verification of need for emergency leave and leave extensions; 3) financial assistance for emergency travel, urgent needs, ie food or shelter; 4) confidential counseling, information, and referrals to military and health and support services; 5) assistance in understanding military policies; 6) direct impact of deployment, anxiety and complexities caused by separation; 7) support and information on issues from benefits or budgeting to deferments, compassionate reassignment and dependence discharge, (granting of leave is strictly between service member and his/her commanding officer) *When calling, be prepared to provide the following information as is known: full legal name; rank/rating; branch of service (Army, Navy, Air Force, Marines, Coast Guard); Social Security number; date of birth; military unit address; information about the deployed unit and home base unit (for deployed service members only); ongoing Support for Our Military Families; deployment Services

Services: Advocacy, Disaster Management Organizations, Disaster Relief Services, Emergency Funds, Military Family Service/Support Centers, Specialized Information and Referral

Copline, An Officer's Lifeline

*24/7 national crisis, suicide and general counseling hotline for any type of law enforcement officer, active or retired, and their families *Answered by retired officers who are vetted and trained in active listening and provide assistance with successful management of various stressors that impact law enforcement officers and their families *All calls are confidential and the caller can trust that their agency will not be informed *Should the caller need further assistance, the peer listener has access to clinical referrals to therapists and programs in the caller's area to further assist with ongoing stressors

Services: General Crisis Intervention Hotlines, Specialized Information and Referral, Suicide Prevention Hotlines

DCF, A Pathway to Prosperity

*DCF program that aids foster youth from the ages of 18-26 who will, or already have, aged out of foster care, in transitioning to becoming an independent adult *Connects foster youth with care navigators who provide resources in the area that help achieve economic self-sufficiency, special services for former foster youth, and resources that help young adults thrive in independence *Open to public benefit customers, pregnant mothers with substance use disorders, and parents who need assistance

Services: Case/Care Management, Economic Self Sufficiency Programs, Specialized Information and Referral

Disability Rights Florida

*Statewide designated protection and advocacy system for individuals with disabilities in the State of Florida *Information and referrals *Investigates complaints of abuse, neglect and rights violations *Negotiation and mediation support *Equal access to public and private venues *Does not cover anything that is not DIRECTLY RELATED to an individual's disability *Helps with assistive technology *Call or go on line for intake *Serves the entire state of Florida

Services: Advocacy, Assistive Technology Equipment, Consumer Complaints, Disability Rights Groups, Representative Payee Services, Specialized Information and Referral