2-1-1 Big Bend, Volunteer Program

Address

PO Box 10950
Tallahassee, FL 32302-2950

(850) 617-6309

http://www.211bigbend.org/volunteer

AKA:

TCRS; Telephone Counseling and Referral; Helpline 2-1-1

Description:

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing
*Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics
*Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered
*Persons not wanting to do telephone counseling have many other volunteer opportunities

Intake Process:

Call

Program Fees:

Small fee for training materials for volunteer counselor training

Languages:

English

Eligibility:

Anyone meeting volunteer criteria, must be at least 18 years old

Is Shelter?

No

Related Resource

Date of Official Change:

September 11, 2024

Address Listings

Physical (Primary)

PO Box 10950
Tallahassee, FL 32302-2950

Mailing

PO Box 10950
Tallahassee, FL 32302-2950

Contacts

Dylan Mcmahon

Primary Contact

Coordinator of Volunteers

volunteercoord@211bigbend.org

Phone Numbers

1. Coordinator of Volunteers

(850) 617-6309

2. Helpline 2-1-1

211

3. Helpline 2-1-1

(850) 617-6333

4. Business Line

(850) 617-6348

Description

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities *On city bus route

Hours

See Description 8am-5pm, M-F, Business office hours for information; check website for Information & Interview Sessions

Required Documents

Call

Eligibility

Anyone meeting volunteer criteria, must be at least 18 years old

Fees

Small fee for training materials for volunteer counselor training

Intake Procedure

Call

Languages

English

Service Area

Franklin County, Gadsden County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Franklin County
      • Gadsden County
        • Jefferson County
          • Leon County
            • Liberty County
              • Madison County
                • Taylor County
                  • Wakulla County
                  Edit Service DetailsClick here to see this service (TJ-3000.8500) and related services within the Service Tree.

                  Description

                  *Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities *On city bus route

                  Hours

                  8am-5pm, M-F, Business office hours for information; check website for Information & Interview Sessions

                  Required Documents

                  Call

                  Eligibility

                  Anyone meeting volunteer criteria, must be at least 18 years old

                  Fees

                  Small fee for training materials for volunteer counselor training

                  Intake Procedure

                  Call

                  Languages

                  English

                  Service Area

                  Franklin County, Gadsden County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County

                  Geography Served

                    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

                  • Florida
                    • Franklin County
                      • Gadsden County
                        • Jefferson County
                          • Leon County
                            • Liberty County
                              • Madison County
                                • Taylor County
                                  • Wakulla County
                                  Edit Service DetailsClick here to see this service (PX) and related services within the Service Tree.

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