National Runaway Safeline/CINS/FINS
Address
3141 B N Lincoln Ave
Chicago, IL 60657
(800) 786-2929
AKA:
NRS; Children in Need of Services/Families in Need of Services; Switchboard
Description:
*24-hour hotline counseling for runaway youth 12-21 or those considering running away, their families and friends; crisis intervention; information and referral; message delivery; conference calls
*Referrals to Safe Place locations for local youth needing shelter or other youth service agency
*Free bus rides home to qualified youth (12-21 who call the hotline) via Greyhound's Home Free program; conference call and follow-up services to help facilitate the transition
*Shelters, law enforcement or social service agencies can contact the National Runaway Safe Line to secure services for a child
*Bullying information and response
*Qualified children and families provided: intake and assessment, crisis and general counseling targeted toward family stabilization, networking with other agencies to provide needed services, case management, and facilitation of temporary shelter when needed
*Information and referral resource for the CINS/FINS (Children in Need of Services/Families in Need of Services) for families with a child habitually truant from school, runs away, or persistently beyond the reasonable and lawful control of parents or guardians; interested callers should ask specifically for the CINS/FINS program
*Chat, text and email options available through website
Is Shelter?
No
Related Resource
Date of Official Change:
May 17, 2023
Geographies Served
Serves All Areas
Address Listings
Physical (Primary)
3141 B N Lincoln Ave
Chicago, IL 60657
Mailing
3141 B N Lincoln Ave
Chicago, IL 60657
Contacts
Phone Numbers
1. Main Number, (800)-RUNAWAY
(800) 786-2929
2. Administrative
(773) 880-9860
3. TDD/TTY
(800) 621-0394
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
*Bullying information and response
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*24-hour hotline counseling for runaway youth or those considering running away, their families and friends; crisis intervention; information and referral; message delivery; conference calls
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*24-hour hotline counseling for runaway youth or those considering running away, their families and friends; crisis intervention; information and referral; message delivery; conference calls
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*24-hour hotline counseling for runaway youth or those considering running away, their families and friends; crisis intervention; information and referral; message delivery; conference calls
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*24-hour hotline counseling for runaway youth or those considering running away, their families and friends; crisis intervention; information and referral; message delivery; conference calls
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*Shelters, law enforcement or social service agencies can contact the National Runaway Safe Line to secure services for a child
Hours
8am-5pm, M-F, Administrative hours; Hotline is 24/7
Required Documents
Call
Eligibility
Youth 12-21, their families and service providers
Fees
All services free of charge
Intake Procedure
Call
Languages
English, Interpreters are available for all other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
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