AHCA, Medicaid Managed Care Helpline

Address

2727 Mahan Dr, MS 62
Tallahassee, FL 32308

(877) 711-3662

http://www.flmedicaidmanagedcare.com

AKA:

Agency for Health Care Administration, MMA, Medicaid HMOs, Long Term Care

Description:

*Assists new Medicaid recipients in enrolling in a Managed Medical Assistance (MMA) plan, formerly known as a Medicaid HMO, as well as Long-Term Care (LTC)
*Assists Medicaid recipients who are already enrolled in a Managed Medical Assistance (MMA) plan to change to a different plan if needed or desired
*Almost all Medicaid members receive their health care services through a managed care plan. Each plan has a list of health care professionals and facilities in their area that they can go to for medical care
*The helpline can tell Medicaid members if they are already enrolled in a plan, and if so, the name of the plan along with plan contact information
*Will guide them through a process of choosing a plan if they are not already enrolled in one
*Has the following information for all Medicaid Medical Assistance (MMA) plans in Florida:
*Name of plan, Counties covered by plan, doctors, other health care providers, and medical services available on plan, phone number and website for plan
*Can guide Medicaid members who want to change plans through the process; procedures may vary according to the situation
*Much of the above information is available on the website

Is Shelter?

No

Date of Official Change:

August 16, 2018

Address Listings

Mailing

PO Box 5197, MS 62
Tallahassee, FL 32314

Physical (Primary)

2727 Mahan Dr, MS 62
Tallahassee, FL 32308

Phone Numbers

1. Main Number, Toll Free

(877) 711-3662

Medicaid

Description

*Assists new Medicaid recipients in enrolling in a Managed Medical Assistance (MMA) plan, formerly known as a Medicaid HMO, as well as Long-Term Care (LTC) *Assists Medicaid recipients who are already enrolled in a Managed Medical Assistance (MMA) plan to change to a different plan if needed or desired *Almost all Medicaid members receive their health care services through a managed care plan. Each plan has a list of health care professionals and facilities in their area that they can go to for medical care *The helpline can tell Medicaid members if they are already enrolled in a plan, and if so, the name of the plan along with plan contact information *Will guide them through a process of choosing a plan if they are not already enrolled in one *Has the following information for all Medicaid Medical Assistance (MMA) plans in Florida: *Name of plan, Counties covered by plan, doctors, other health care providers, and medical services available on plan, phone number and website for plan *Can guide Medicaid members who want to change plans through the process; procedures may vary according to the situation *Much of the above information is available on the website

Hours

8am-8pm, M-Th; 8am-7pm, F

Required Documents

Medicaid number preferrable; Name and social security number at a minimum

Eligibility

Anyone who has Medicaid and needs to enroll in a MMA Plan or is already enrolled in an MMA Plan

Fees

None

Intake Procedure

Call or go online

Languages

English, Spanish, Creole, interpreter service for other languages

Service Area

Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
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