EBT Customer Service Line

Address

PO Box 1770
Ocala, FL 34478

(888) 356-3281

https://www.myflfamilies.com/service-programs/access/ebt/customer-service.shtml

Description:

*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card)
*This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card
*Also takes reports of lost or stolen cards

Is Shelter?

No

Related Resource

Date of Official Change:

October 10, 2019

Address Listings

Physical (Primary)

PO Box 1770
Ocala, FL 34478

Mailing

PO Box 1770
Ocala, FL 34478

Contacts

Phone Numbers

1. Main Number

(888) 356-3281

Legal Status:

Government, State

EBT Card Services

Description

*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card)
*This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card
*Also takes reports of lost or stolen cards

Hours

8am-5pm, M-F

Required Documents

EBT card if available

Eligibility

Anyone with an EBT card

Fees

None

Intake Procedure

Call

Languages

English, Spanish, Creole and interpreter services available if needed

Service Area

Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    Edit Service DetailsClick here to see this service (NL-1900) and related services within the Service Tree.
    Food Stamps/SNAP

    Description

    *Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card)
    *This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card
    *Also takes reports of lost or stolen cards

    Hours

    8am-5pm, M-F

    Required Documents

    EBT card if available

    Eligibility

    Anyone with an EBT card

    Fees

    None

    Intake Procedure

    Call

    Languages

    English, Spanish, Creole and interpreter services available if needed

    Service Area

    Florida

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

    • Florida
      Edit Service DetailsClick here to see this service (NL-6000.2000) and related services within the Service Tree.
      TANF

      Description

      *Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card)
      *This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card
      *Also takes reports of lost or stolen cards

      Hours

      8am-5pm, M-F

      Required Documents

      EBT card if available

      Eligibility

      Anyone with an EBT card

      Fees

      None

      Intake Procedure

      Call

      Languages

      English, Spanish, Creole and interpreter services available if needed

      Service Area

      Florida

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        Edit Service DetailsClick here to see this service (NL-1000.8500) and related services within the Service Tree.

        Send profile information to an email address.

        Provide your email address to receive information about EBT Customer Service Line.

        Sent!

        Please enter a valid email address.

        Close this field

        Send a condensed resource profile to your phone via text message (SMS).

        Select your cell carrier and provide your phone number to receive information about EBT Customer Service Line.

        Sent!

        Please enter a valid phone number.

        Please select a carrier.

        Standard text messaging rates may apply from your carrier. Some mobile carriers are inconsistent in their delivery of provider profiles sent to phones. If you do not receive a message within a few minutes please contact the provider directly for assistance.

        Close this field

        Want to save this page for later?
        Create a free account!

        .