EBT Customer Service Line
Address
PO Box 1770
Ocala, FL 34478
(888) 356-3281
https://www.myflfamilies.com/services/public-assistance/electronic-benefits-transfer-card
Description:
*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card)
*This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card
*Also takes reports of lost or stolen cards
Is Shelter?
No
Related Resource
Date of Official Change:
October 19, 2023
Address Listings
Physical (Primary)
PO Box 1770
Ocala, FL 34478
Mailing
PO Box 1770
Ocala, FL 34478
Phone Numbers
1. Main Number
(888) 356-3281
Legal Status:
Government, State
Services
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Description
*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card) *This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card *Also takes reports of lost or stolen cards
Hours
8am-5pm, M-F
Required Documents
EBT card if available
Eligibility
Anyone with an EBT card
Fees
None
Intake Procedure
Call
Languages
English, Spanish, Creole and interpreter services available if needed
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card) *This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card *Also takes reports of lost or stolen cards
Hours
8am-5pm, M-F
Required Documents
EBT card if available
Eligibility
Anyone with an EBT card
Fees
None
Intake Procedure
Call
Languages
English, Spanish, Creole and interpreter services available if needed
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Provides information and answers questions or concerns for people with Food Stamps (aka SNAP) and/or TANF who already have an EBT Card (Electronics Benefits Transfer Card) *This is not a helpline to apply for or ask general questions about Food Stamps or TANF; it is only for people who have already received or should have received an EBT Card *Also takes reports of lost or stolen cards
Hours
8am-5pm, M-F
Required Documents
EBT card if available
Eligibility
Anyone with an EBT card
Fees
None
Intake Procedure
Call
Languages
English, Spanish, Creole and interpreter services available if needed
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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