Assurance Wireless
Address
PO Box 5040
Charleston, IL 61920
(888) 898-4888
Description:
*Federal Lifeline Assistance cell phone program that offers a free Android!¢ Smartphone, 350 free minutes, unlimited free texts, and 2GB free data each month for qualified individuals based on federal or state-specific eligibility criteria, ie Medicaid, Bureau of Indian Affairs Programs, Food Stamps (SNAP), Section 8/ Federal Public Housing Assistance, Temporary Cash Assistance, Low-Income Home Energy Assistance Program (LIHEAP), Supplemental Security Income (SSI), National School Free Lunch Program (NSLP)
*Can also qualify based on household income; must provide proof of program participation or proof of income
*Penalty exists for going over monthly minutes or texts, but more minutes and texts can be purchased before exceeding the monthly limit
*Phone must be used at least once every thirty days to keep free service
*Available for only one wireless account per household; separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes, for example; residents with temporary addresses eligible
Intake Process:
Call or visit the website to apply
Program Fees:
Phone and usage within guidelines are free
Languages:
English, Spanish
Eligibility:
Must qualify based on federal or state-specific eligibility criteria, like Medicaid, Food Stamps, Federal Public Housing Assistance (Section 8), Temporary Cash Assistance, Supplemental Security Income (SSI), Low Income Energy Assistance Program (LIHEAP), or national school lunch program; can also qualify based on your household income. Must provide proof of program participation or proof of income
Is Shelter?
No
Related Resource
Date of Official Change:
March 15, 2024
Geographies Served
Serves All Areas
Address Listings
Mailing (Primary)
PO Box 5040
Charleston, IL 61920
Physical
PO Box 5040
Charleston, IL 61920
Phone Numbers
1. Main Number, New Customers
(888) 898-4888
2. Current Customers
(888) 321-5880
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
*Federal Lifeline Assistance cell phone program that offers a free Android⢠Smartphone, 350 free minutes, unlimited free texts, and 2GB free data each month for qualified individuals based on federal or state-specific eligibility criteria, ie Medicaid, Bureau of Indian Affairs Programs, Food Stamps (SNAP), Section 8/ Federal Public Housing Assistance, Temporary Cash Assistance, Low-Income Home Energy Assistance Program (LIHEAP), Supplemental Security Income (SSI), National School Free Lunch Program (NSLP) *Can also qualify based on household income; must provide proof of program participation or proof of income *Penalty exists for going over monthly minutes or texts, but more minutes and texts can be purchased before exceeding the monthly limit *Phone must be used at least once every thirty days to keep free service *Available for only one wireless account per household; separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes, for example; residents with temporary addresses eligible
Hours
8AM-5PM, M-F
Required Documents
Proof of income or qualifying documents
Eligibility
Must qualify based on federal or state-specific eligibility criteria, like Medicaid, Food Stamps, Federal Public Housing Assistance (Section 8), Temporary Cash Assistance, Supplemental Security Income (SSI), Low Income Energy Assistance Program (LIHEAP), or national school lunch program; can also qualify based on your household income. Must provide proof of program participation or proof of income
Fees
Phone and usage within guidelines are free
Intake Procedure
Visit website or call
Languages
English, Spanish
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
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