Florida Dept of Financial Services, Division of Consumer Svs
Address
200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323
(877) 693-5236
AKA:
DFS
Description:
*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services
*Refers caller to proper office if needed
*Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints
*Pamphlets and brochures on different types of insurance available on-line providing relevant information, offer shopping tips free to public
*Toll-Free line available 8am-5pm regarding insurance issues
*When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions
Is Shelter?
No
Related Resource
Date of Official Change:
June 13, 2023
Address Listings
Physical (Primary)
200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323
Mailing
200 E Gaines St
Larson Bldg
Tallahassee, FL 32399-0323
Contacts
Phone Numbers
1. Insurance Consumer Helpline
(877) 693-5236
2. Out of State Calls
(850) 413-3030
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services
Hours
8am-5pm, M-F
Required Documents
Call or check website
Eligibility
Anyone
Fees
None
Intake Procedure
Call, write, access web site, or come in
Languages
English, Spanish
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*When a storm/hurricane impacts Florida, the toll-free line usually is open extended hours to answer storm related insurance questions
Hours
8am-5pm, M-F
Required Documents
Call or check website
Eligibility
Anyone
Fees
None
Intake Procedure
Call, write, access web site, or come in
Languages
English, Spanish
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Consumer Services Helpline, aids with problems or questions consumer has about insurance, institutions and related services *Refers caller to proper office if needed *Does not assist with Worker's Compensation claims and does not handle State Employee Accident and Health Group Coverage complaints
Hours
8am-5pm, M-F
Required Documents
Call or check website
Eligibility
Anyone
Fees
None
Intake Procedure
Call, write, access web site, or come in
Languages
English, Spanish
Service Area
Florida
Geography Served
- Florida
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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