AHCA, Complaint and Information Call Center

Address

MS #6, 2727 Mahan Dr
Tallahassee, FL 32308

(888) 419-3456

http://ahca.myflorida.com/Contact/call_center.shtml

AKA:

Agency for Health Care Administration

Description:

*Agency for Health Care Administration
*Helps with all aspects of Medicaid benefits, assists with policy and billing for Medicaid recipients
*Provides information on health facility regulation, long term care service, managed health care, Medicaid services
*Maintains complaint and information call center
*Anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud should call the toll-free number

Is Shelter?

No

Related Resource

Date of Official Change:

July 29, 2021

Address Listings

Physical (Primary)

MS #6, 2727 Mahan Dr
Tallahassee, FL 32308

Mailing

MS #6, 2727 Mahan Dr
Tallahassee, FL 32308

Contacts

Phone Numbers

1. Consumer Complaint and Information Call Center

(888) 419-3456

2. TTY Number

(800) 955-8771

Consumer Complaints

Description

*Agency for Health Care Administration
*Helps with all aspects of Medicaid benefits, assists with policy and billing for Medicaid recipients
*Provides information on health facility regulation, long term care service, managed health care, Medicaid services
*Maintains complaint and information call center
*Anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud should call the toll-free number

Hours

8am-5pm, M-F

Required Documents

None

Eligibility

Anyone wishing to get information about many aspects of Medicaid, or to file a complaint against health care facilities or professionals, health maintenance organizations, or Medicaid fraud

Fees

None

Intake Procedure

Call

Languages

English, Spanish

Service Area

Florida

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

  • Florida
    Edit Service DetailsClick here to see this service (DD-1500) and related services within the Service Tree.
    Consumer Fraud Reporting

    Description

    *Agency for Health Care Administration
    *Helps with all aspects of Medicaid benefits, assists with policy and billing for Medicaid recipients
    *Provides information on health facility regulation, long term care service, managed health care, Medicaid services
    *Maintains complaint and information call center
    *Anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud should call the toll-free number

    Hours

    8am-5pm, M-F

    Required Documents

    None

    Eligibility

    Anyone wishing to get information about many aspects of Medicaid, or to file a complaint against health care facilities or professionals, health maintenance organizations, or Medicaid fraud

    Fees

    None

    Intake Procedure

    Call

    Languages

    English, Spanish

    Service Area

    Florida

    Geography Served

      If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

    • Florida
      Edit Service DetailsClick here to see this service (FN-1700.1470) and related services within the Service Tree.
      Medicaid

      Description

      *Agency for Health Care Administration
      *Helps with all aspects of Medicaid benefits, assists with policy and billing for Medicaid recipients
      *Provides information on health facility regulation, long term care service, managed health care, Medicaid services
      *Maintains complaint and information call center
      *Anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud should call the toll-free number

      Hours

      8am-5pm, M-F

      Required Documents

      None

      Eligibility

      Anyone wishing to get information about many aspects of Medicaid, or to file a complaint against health care facilities or professionals, health maintenance organizations, or Medicaid fraud

      Fees

      None

      Intake Procedure

      Call

      Languages

      English, Spanish

      Service Area

      Florida

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

      • Florida
        Edit Service DetailsClick here to see this service (NL-5000.5000) and related services within the Service Tree.
        Medicaid Fraud Reporting

        Description

        *Agency for Health Care Administration
        *Helps with all aspects of Medicaid benefits, assists with policy and billing for Medicaid recipients
        *Provides information on health facility regulation, long term care service, managed health care, Medicaid services
        *Maintains complaint and information call center
        *Anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud should call the toll-free number

        Hours

        8am-5pm, M-F

        Required Documents

        None

        Eligibility

        Anyone wishing to get information about many aspects of Medicaid, or to file a complaint against health care facilities or professionals, health maintenance organizations, or Medicaid fraud

        Fees

        None

        Intake Procedure

        Call

        Languages

        English, Spanish

        Service Area

        Florida

        Geography Served

          If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.

        • Florida
          Edit Service DetailsClick here to see this service (FN-1700.9500-500) and related services within the Service Tree.

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