Salvation Army, Utility/Rental Assistance, Tallahassee Office

Address

2410 Allen Rd
Tallahassee, FL 32312

(850) 222-0304

www.salvationarmyflorida.org/tallahassee/

Description:

*3/28/24 Update, limited funds available for UTILITY Assistance for Leon and Gadsden County residents; no rent funds currently available

*ONLY TAKING SCREEENING CALLS MONDAYS FROM 9AM TO 10AM; DUE TO THE HIGH CALL VOLUME MANY WILL EXPERIENCE A BUSY SIGNAL, DISCONNECTION, OR A MESSAGE SAYING THE LINE IS NOT IN SERVICE
*IF A CALLER GETS THROUGH TO VOICEMAIL DO NOT LEAVE A MESSAGE, THEY WILL NOT RECEIVE A RETURN CALL OR BE CONTACTED IN ANY WAY, ONLY THOSE WHO GET THROUGH TO A LIVE PERSON WILL BE ABLE TO BE SCREENED FOR AN APPLICATION

*AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment
*Utility and rental assistance procedures and eligibility:
*Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months
*Can only pay current month's bill, cannot pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service
*Have utility bill in hand when calling; do not leave a message as staff is not available to return calls
*Any documents required must be brought to the first appointment as a physical copy; no email attachments or screen shots or any other form will do
*When the office is closed on a Monday for a state holiday or other reason, in almost all cases utility assistance calls are taken at the same time on Tuesday

Intake Process:

call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment; have documents ready

Program Fees:

None

Languages:

English

Eligibility:

Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months

Is Shelter?

No

Related Resource

Date of Official Change:

July 18, 2023

Volunteer Opportunities:

Call Office

Address Listings

Physical (Primary)

2410 Allen Rd
Tallahassee, FL 32312

Mailing

2410 Allen Rd
Tallahassee, FL 32312

Contacts

Phone Numbers

1. Main Number

(850) 222-0304

Description

**As of 3/28/202: No rent funds available for Leon County or Gadsden County residents *AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment *Utility and rental assistance procedures and eligibility: *Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months *Can only pay current month's bill, can not pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service *Have utility bill in hand when calling; do not leave a message as staff is not available to return calls *When the office is closed on a Monday for a state holiday or other reason, in almost all cases screening calls are taken at the same time on Tuesday

Hours

Phone/Office hours: 8AM-5PM, M-F; Closed on some state holidays; See description for utility bill assistance phone screening hours

Required Documents

Best to have utility bill in hand when calling

Eligibility

Persons in need who meet financial and hardship criteria, until all appointments for the week are filled

Fees

None

Intake Procedure

Call Monday mornings between 9AM-10AM

Languages

English

Service Area

Gadsden County, Leon County

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Florida
    • Gadsden County
      • Leon County
      Edit Service DetailsClick here to see this service (BH-3800.7000) and related services within the Service Tree.

      Description

      *3/28/24 Update, limited funds available for UTILITY Assistance for Leon and Gadsden County residents; no rent funds currently available *IF A CALLER GETS VOICEMAIL THE INSTRUCTIONS SAY TO APPLY ON THE WEBSITE. THIS IS AN ERROR - YOU CANNOT APPLY ON THE WEBSITE. THEY ARE TRYING TO CHANGE THE MESSAGE. *AN APPOINTMENT TO APPLY FOR ASSISTANCE IS REQUIRED; call Monday mornings between 9AM and 10AM for a pre-screening interview to find out if eligible for an appointment *Utility and rental assistance procedures and eligibility: *Must meet income guidelines, due to funding source inability to pay bill must be a related to a specific financial hardship, available only once every 12 months *Can only pay current month's bill, can not pay past bills, deposits or closed accounts, utilities must still be connected, payment must ensure another 30 days of service *Have utility bill in hand when calling; do not leave a message as staff is not available to return calls *When the office is closed on a Monday for a state holiday or other reason, in almost all cases utility assistance calls are taken at the same time on Tuesday

      Hours

      Phone/Office hours: 8AM-5PM, M-F; Closed on some state holidays; See description for utility bill assistance phone screening hours

      Required Documents

      Best to have utility bill in hand when calling

      Eligibility

      Persons in need who meet financial and hardship criteria, until all appointments for the week are filled

      Fees

      None

      Intake Procedure

      Call Monday mornings between 9AM-10AM

      Languages

      English

      Service Area

      Gadsden County, Leon County

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Florida
        • Gadsden County
          • Leon County
          Edit Service DetailsClick here to see this service (BV-8900.9300) and related services within the Service Tree.

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