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2-1-1 Big Bend, Community Training & Speakers Bureau

*Presentations related to local 2-1-1 programs and services to community groups; topics: suicide prevention, HIV/AIDS education, and community resources *Training for groups on various topics: active listening, communication skills, crisis intervention, suicide training and prevention available for a fee *Consultation services also available

Services: 211 Systems, Outreach Programs, Speakers/Speakers Bureaus

PO Box 10950

Tallahassee, FL 32302

(850) 617-6333

2-1-1 Big Bend, Family Health Line

*Supportive counseling, information and referrals: family planning, pregnancy, infants and toddlers, as well as perinatal depression and other perinatal mental health concerns *Primarily refers callers to low-cost family planning, prenatal or pediatric medical care and directs callers toward various financial resources: Medicaid, WIC, Food Stamps, TANF *Follow-up services offered to ensure callers receive appropriate assistance *Free packet of information with educational materials regarding family planning, pregnancy, infants and toddlers available upon request in English or Spanish

Services: 211 Systems, Specialized Information and Referral

PO Box 10950

Tallahassee, FL 32302

(800) 451-2229

2-1-1 Big Bend, Florida HIV/AIDS Hotline

*Extensive data base for statewide testing sites, information and referrals for HIV/AIDS, STD, and TB concerns via web site and phone *Supportive and crisis counseling

Services: 211 Systems, AIDS/HIV Prevention Counseling, Anonymous HIV Testing, Confidential HIV Testing

PO Box 10950

Tallahassee, FL 32302

(800) 352-2437

2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems, Comprehensive Information and Referral, General Crisis Intervention Hotlines, Suicide Prevention Hotlines, Volunteer Training

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Volunteer Program

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities

Services: 211 Systems, Volunteer Opportunities

PO Box 10950

Tallahassee, FL 32302

(850) 617-6309

2-1-1 Search, www.211.org

*The www.

Services: 211 Systems, Comprehensive Information and Referral

701 N Fairfax St

Alexandria, VA 22314

211

United Way of West Florida 211

*Provides 24/7 comprehensive information and referrals to area human service agencies via a call center and web site *Covers eight county area: Escambia, Bay, Calhoun, Gulf, Holmes, Jackson, Santa Rosa, and Washington Counties *Callers in these counties should dial 2-1-1 and they will be connected to United Way 2-1-1 *If a caller needs a 10-digit number, give the appropriate number or the toll-free number, but these will only work if the caller is in one of the eight counties

Services: 211 Systems, Comprehensive Information and Referral

1301 W Government St

Pensacola, FL 32502

211

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