AARP, Tax-Aide Program

Update 3/15/2024: Make sure to call and make an appointment before you go to a site; all appointments may be filled based on location *Seasonal program starting late January or early February and lasts through mid April (depending location, volunteer availability and other circumstances) *Certified AARP volunteers offer free tax preparation assistance to persons OF ANY AGE with low to middle incomes, and non-complicated tax returns, at various sites throughout Florida *Persons receiving services do not have to be AARP members *In some cases AARP Tax Aide sites overlap with VITA tax sites, but AARP usually has additional non-VITA tax sites *Information about locating sites and which method(s) those sites are using is available on the website at at http://www.

Services: Tax Preparation Assistance

ADA National Information Line

*ADA Information Line, division of the US Department of Justice, provides information about the Americans With Disabilities Act (ADA) for businesses, state and local governments, or individuals about general or specific ADA requirements and standards *Offers free ADA materials and information about filing a complaint *Calls are confidential

Services: Accessibility Related Standards/Legislation Compliance, ADA Implementation Assistance, Consumer Complaints

Aging with Dignity, Five Wishes

*Offers a living will that allows an individual to decide how medical affairs are to be handled should client become seriously ill and cannot make such decisions *Covers who makes care decisions, the medical treatment that can be performed, how comfortable an individual should be made, how client wants to be treated, and what client wants loved ones to know *Other Publications: Family Conversation Guide booklet for talking with a loved one about end of life wishes, Resources for Health Care Providers booklet

Services: Advance Medical Directives

AHCA, Complaint and Information Call Center

*Maintains complaint and information call center where anyone wishing to file a complaint against health care facilities, professionals, health maintenance organizations or Medicaid fraud can call the toll-free number for assistance

Services: Consumer Complaints, Consumer Fraud Reporting, Medicaid, Medicaid Fraud Reporting

All About Love, Inc.

*Does not offer utility payment assistance or rent assistance, but may be able to assist with utility service extensions based on caller's ability to pay *Other services provided as funds are available, including prescription assistance, clothing, benefits application assistance (food stamps, SSI, SS, VA), life management skills/budgeting, and resume/employment assistance *May ask some persons who receive services to volunteer for them in exchange for providing assistance *Will only asks able-bodied people (not elderly, disabled, etc.

Services: Employment Preparation, Food Stamps/SNAP, General Benefits Assistance, General Clothing Provision, Job Finding Assistance, Life Skills Education, Personal Financial Counseling, Prescription Expense Assistance

Better Business Bureau, The Southeast Atlantic

*Provides service to both consumers and businesses, offering information in various areas: Reliability Reports that compare businesses to BBB standards and how they perform, charity standards, Auto Line that offers dispute resolution regarding automobiles, various other consumer problems or concerns, operations (marketing, sales, and technology) *Will take complaints against businesses when warranted

Services: Consumer Complaints, Consumer Education, Consumer Fraud Reporting, Consumer Protection Agencies

Big Bend AHEC (Area Health Education Center)

*Quit Your Way, Tobacco Free Florida AHEC Program: Includes free groups in the community to help with tobacco cessation; classes available in-person and virtual (Zoom) *Health Insurance Navigator Program: Certified, Community Navigators assist with the application process and enrollment through HealthCare.

Services: Affordable Care Act Insurance Information/Counseling, Chronic Disease Self Management Programs, Financial Literacy Training, General Health Education Programs, Nutrition Education, Smoking/Vaping Cessation, Wellness Programs

Big Bend Crime Solvers, Inc

*Formerly Big Bend Crime Stoppers *Receives anonymous tips on criminal information to assist law enforcement *Rewards are possible if the information is used to make an arrest

Services: Community Crime Prevention Programs

Big Bend Hospice, Hospice Community and Inpatient Care

*Care for individuals with life limiting illness; comfort to families and emotional support to anyone experiencing or who has experienced death of a loved one *Care for patient and family as a unit; psychological, spiritual, and practical support to family and patient *Medical care to keep patient at home and help to live fully and comfortably; instruction to family on care of patient *Pain and symptom management *Grief support program open to community; support program for children and teens *Music therapy *Inpatient medical care provided in Hospice House *Trained volunteers provide respite care, companionship, transportation to medical appointments, errands, household chores or reading to client *Early planning for end of life care with certified health care facilitators that allows a person to make decisions before needed *Volunteer support

Services: Advance Medical Directives, Bereavement and Grief Counseling, General Bereavement and Grief Support Groups, Hospice Care, Terminal Illness Counseling, Volunteer Opportunities

Capital City Youth Services, Going Places Street Outreach

*Outreach services for homeless, runaway and at risk youth (11 to 24) on the streets: Provides shelter or tents and/or tarps and survival supplies for living outdoors *Help with finding housing, employment, financial aid, ID acquisition, food stamps, bus tickets home, calls home for safe and well notification *Assistance with Medicaid, health and dental care, prescriptions, pregnancy and STD testing, substance abuse and mental health counseling *Drop in center at 2407 Roberts Ave, Tallahassee, 32310, (Bus Loop 7), open M, W, F, from 10AM-4PM, offers all services plus showers, laundry, computers, meals, food pantry, clothes closet and a safe place to be *Services also available where Safe Place signs are placed, such as a table, banner or vehicle with Going Places logo

Services: Food Pantries, General Benefits Assistance, General Clothing Provision, General Counseling Services, Health Care Referrals, Homeless Drop In Centers, Laundry Facilities, Public Showers/Baths, Records/Licenses/Permits, Substance Use Disorder Counseling, Transportation Expense Assistance