2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems, Comprehensive Information and Referral, General Crisis Intervention Hotlines, Suicide Prevention Hotlines, Volunteer Training

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

4FLHero Traumatized First Responders and Law Enforcements

*2-1-1 comprehensive information and referral helpline: health and human services programs, counseling and advocacy *Providing 24/7 support to everyone in the community to include: including sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, and other emotional or situational distress *Statewide Substance Abuse Hotline: drug information, local or national referrals for counseling, crisis intervention locations; search website at http://www.

Services: 211 Systems, Comprehensive Information and Referral, General Crisis Intervention Hotlines, Sexual Assault Hotlines, Suicide Prevention Hotlines, Veteran/Military Hotlines

988 Suicide and Crisis Lifeline

*24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress *Call is routed to nearest crisis center in national network of more than 140 crisis centers *National network of local crisis centers provide crisis counseling and mental health referrals 24/7 *Serves people who are deaf and hard of hearing with American Sign Language (ASL) services; (Can click the "ASL Now" button on https://988lifeline.

Services: Suicide Counseling, Suicide Prevention Hotlines

Americans for Immigrant Justice

*Non-profit law firm for immigrants and their families offering services to assist with residency and citizenship issues, unaccompanied minors, survivors of domestic violence, sexual assault and human trafficking

Services: Domestic/Family Violence Legal Services, Human Trafficking Hotlines, Human Trafficking Legal Assistance, Immigration/Naturalization Legal Services

Anchorage Children's Home

*Hannah's House: maternity home for homeless pregnant women 16-22, offering time to complete education and prepare for employment while choosing to parent or offer child for adoption *Hidle House: short-term, crisis/runaway shelter for ages 10-17 *The Bridge: transitional living program for homeless youth ages 16-22, offering stable living for up to 18 months focusing on assisting residents in completing their education, secure employment, and preparing for self sufficiency *Family Counseling: A short term, 12 week free service to youth ages 6-17 and their families involving assessment, counseling, referral, and case management services

Services: General Counseling Services, Maternity Homes, Transitional Housing/Shelter, Youth Shelters

Apalachee Center, Community Action Team (CAT)

*24/7 Crisis Response Team providing a full range of services to clients aged 11-21 with a documented mental illness, who failed at less intense forms of treatment or who may have multiple crisis stabilization episodes, involvement with law enforcement or Juvenile Justice systems, involvement with the child welfare system, or current/possible placement in an alternative school setting; *A step up from ‘traditional’ outpatient services or a step down from a long-term placement, such as a SIPP; available 24/7 to respond to crisis calls and are deployed when necessary in order to prevent crisis stabilization episodes or law enforcement involvement *Serves a limited number of families at any given time and services last anywhere from six to nine months; team consists of a Team Leader, two Care Managers, two Therapists, 3 Peer Specialists, and one Staff Assistant; Provides limited respite care, not lasting more than four hours for caregivers *Services available in Leon, Gadsden and Wakulla Counties; *Accepts most insurance, Medicaid, Medicare, sliding scale for those who meet clinical criteria

Services: Adolescent/Youth Counseling, Crisis Intervention, Family Preservation Programs, Juvenile Delinquency Diversion Counseling, Medicaid, Medicare, Outpatient Mental Health Facilities, Respite Care

Apalachee Center, Crisis Counseling Walk-In Center

*Free of charge walk-in center for persons who are in need of crisis counseling but do not need inpatient level of care where individuals may be seen up to three times while waiting for an outpatient appointment with any counselor in the community *Main entrance is in the back of building B; department of the Central Receiving Facility (AKA Evaluations/Admissions)

Services: General Counseling Services, In Person Crisis Intervention, Outpatient Mental Health Facilities, Suicide Counseling

Apalachee Center, Evaluations/Admissions

*Central Receiving Facility serving as 24/7 walk-in central receiving facility for anyone experiencing a mental health or substance abuse crisis including suicide crisis intervention and all persons who are subject to the involuntary Baker Act or Marchman Act where evaluation will determine appropriate level of care (inpatient or outpatient) *Persons determined to be in need of outpatient care will be given referrals to receive outpatient services *Based on insurance, preference, availability and other factors, those admitted to inpatient care may go to either Eastside, Tallahassee Memorial Behavioral Health Center, HCA Florida Capital Hospital, or in the case of most uninsured patients, PATH (Positive Alternative to Hospitalization) *Fees depend on need of patient; accepts most insurance, medicare, and medicaid

Services: Assessment for Substance Use Disorders, In Person Crisis Intervention, Involuntary Psychiatric Intervention, Mental Health Screening

Apalachee Center, Mobile Response Team (MRT)

*The Mobile Response Team (MRT) operates a 24/7 crisis hotline and provides services for people of any age in a mental health or substance abuse crisis; A feature of their service is in-person response to calls about mental health crisis; the MRT responds to all 8 counties in the Big Bend region but will have limited response depending on staffing resources; If the MRT cannot respond in person, they might offer video conferencing to the caller *The MRT aims to dispatch two counselors if they are available; they only respond to callers with one counselor if the individual is an existing Apalachee Center client that the MRT is familiar with; all other responses will be with two counselors or with law enforcement accompaniment if there is concern for safety in the home environment *After sunset and before sunrise, the MRT does not provide in-person crisis response unless requested by law enforcement or a public safety access point; They only provide in-person crisis response during business hours (8AM-5PM) *The MRT serves to reduce psychiatric hospitalization but will Baker Act or Marchman Act individuals if necessary; If a Baker Act or Marchman Act is necessary, then law enforcement will become involved; the MRT does not respond to calls where a suicide attempt has been initiated or where the crisis person is deemed at risk of harming others; They will recommend or will help contact CDA so EMS or law enforcement can dispatch to the home for the individual that has attempted suicide and needs medical attention

Services: Crisis Intervention, Involuntary Psychiatric Intervention, Mental Health Screening, Psychiatric Mobile Response Teams, Telemental Health