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1-800-FREE-411

*Marchex Company offers 1-400-FREE-411, an advertising-supported directory assistance service paid by businesses presenting their ads to customers *12-second advertisement may be heard before caller is able to access free directory assistance which can be for phone numbers, addresses or both

Services: Directory Assistance

520 Pike St, Ste 2000

Seattle, WA 98101

(800) 373-3411

2-1-1 Big Bend, Children's Mental Health Line

*Referrals for DCF Northwest Region callers on behalf of children or adolescents needing referrals, crisis intervention, mental health or substance abuse counseling

Services: Adolescent/Youth Counseling, Mental Health Screening, Substance Use Disorder Education/Prevention

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Community Training & Speakers Bureau

*Presentations related to local 2-1-1 programs and services to community groups; topics: suicide prevention, HIV/AIDS education, and community resources *Training for groups on various topics: active listening, communication skills, crisis intervention, suicide training and prevention available for a fee *Consultation services also available

Services: 211 Systems, Outreach Programs, Speakers/Speakers Bureaus

PO Box 10950

Tallahassee, FL 32302

(850) 617-6333

2-1-1 Big Bend, Family Health Line

*Supportive counseling, information and referrals: family planning, pregnancy, infants and toddlers, as well as perinatal depression and other perinatal mental health concerns *Primarily refers callers to low-cost family planning, prenatal or pediatric medical care and directs callers toward various financial resources: Medicaid, WIC, Food Stamps, TANF *Follow-up services offered to ensure callers receive appropriate assistance *Free packet of information with educational materials regarding family planning, pregnancy, infants and toddlers available upon request in English or Spanish

Services: 211 Systems, Specialized Information and Referral

PO Box 10950

Tallahassee, FL 32302

(800) 451-2229

2-1-1 Big Bend, Florida HIV/AIDS Hotline

*Extensive data base for statewide testing sites, information and referrals for HIV/AIDS, STD, and TB concerns via web site and phone *Supportive and crisis counseling

Services: 211 Systems, AIDS/HIV Prevention Counseling, Anonymous HIV Testing, Confidential HIV Testing

PO Box 10950

Tallahassee, FL 32302

(800) 352-2437

2-1-1 Big Bend, Helpline 2-1-1

*Telephone counseling, suicide prevention and crisis intervention *Community information and referrals to more than 1,000 human service agencies and organizations in Big Bend area *Available 24/7, 365 days a year *Training programs for volunteer counselors held three times each year; interested parties call to receive more information

Services: 211 Systems, Comprehensive Information and Referral, General Crisis Intervention Hotlines, Suicide Prevention Hotlines, Volunteer Training

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Help Me Grow

*Assists parents and caregivers with identifying children at-risk for developmental or behavioral disabilities, and connects them with community-based programs for health and developmental services *For more information or access to services, call 2-1-1 or (850) 617-6333, to chat or text your zip code to 898211

Services: Case/Care Management, Pediatric Developmental Screening

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Inc

*Comprehensive information and referral for Helpline 211 in Big Bend area, for Florida HIV/AIDS Hotline and Florida Family Health Line *Telephone counseling *Crisis intervention and information services, suicide helpline *Search on-line Big Bend area and HIV/AIDS programs

Services: 211 Systems, Call Center Volunteer Opportunities, Comprehensive Information and Referral, Information Sources, Suicide Prevention Hotlines

PO Box 10950

Tallahassee, FL 32302

211

2-1-1 Big Bend, Lyft Program

7/11/2023: Operating for veterans only.

Services: Local Transportation

PO Box 10950

Tallahassee, FL 32302

2-1-1 Big Bend, Volunteer Program

*Helpline 2-1-1, Lifeline, Florida HIV/AIDS Hotline, and Florida Family Health Line rely heavily on volunteers for staffing *Volunteer counselors trained in crisis counseling, active listening, information and referral, HIV/AIDS and other topics *Training held three times a year, typically two nights each week for about two months, and also involves two or three weekend sessions; alternative training schedules occasionally offered *Persons not wanting to do telephone counseling have many other volunteer opportunities

Services: 211 Systems, Volunteer Opportunities

PO Box 10950

Tallahassee, FL 32302

(850) 617-6309

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