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Full Resource Name:
AARP, Tax-Aide Program
Address
Various Locations
Tallahassee, FL 32301
(888) 227-7669
AKA:
Formerly American Association of Retired Persons
Description:
Update 1/2025: Some sites now open; best to call to make appointment
*Seasonal program starting late January or early February and lasts through mid April (depending location, volunteer availability and other circumstances)
*Certified AARP volunteers offer free tax preparation assistance to persons OF ANY AGE with low to middle incomes, and non-complicated tax returns, at various sites throughout Florida
*Persons receiving services do not have to be AARP members
*In some cases AARP Tax Aide sites overlap with VITA tax sites, but AARP usually has additional non-VITA tax sites
*Information about locating sites and which method(s) those sites are using is available on the website at at http://www.aarp.org/findtaxhelp
*Persons needing more information are encouraged to call the toll-free number; When calling, there is an option for automated information, and there is another option "for all other questions" which will get them to a live person, 7AM-11PM, M-F
*Most sites will take persons from any county, but callers wishing to go to a site not located in their home county should check before going
*Website also offers on line assistance with tax questions and a chat option
Intake Process:
Call toll-free number or visit www.aarp.org/findtaxhelp
Program Fees:
None
Languages:
English, Spanish phone option
Eligibility:
Low-to-moderate income persons of any age needing assistance with non-complicated tax returns, AARP membership is not required
Is Shelter?
No
Related Resource
Date of Official Change:
January 27, 2025
Volunteer Opportunities:
Yes
Address Listings
Physical (Primary)
Various Locations
Tallahassee, FL 32301
Mailing
c/o 200 W College Ave, Ste 304
Tallahassee, FL 32301
Phone Numbers
1. Tax Aide Information Line
(888) 227-7669
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
Update 3/15/2024: Make sure to call and make an appointment before you go to a site; all appointments may be filled based on location *Seasonal program starting late January or early February and lasts through mid April (depending location, volunteer availability and other circumstances) *Certified AARP volunteers offer free tax preparation assistance to persons OF ANY AGE with low to middle incomes, and non-complicated tax returns, at various sites throughout Florida *Persons receiving services do not have to be AARP members *In some cases AARP Tax Aide sites overlap with VITA tax sites, but AARP usually has additional non-VITA tax sites *Information about locating sites and which method(s) those sites are using is available on the website at at http://www.aarp.org/findtaxhelp *Persons needing more information are encouraged to call the toll-free number; When calling, there is an option for automated information, and there is another option "for all other questions" which will get them to a live person, 7AM-11PM, M-F *Most sites will take persons from any county, but callers wishing to go to a site not located in their home county should check before going *Website also offers on line assistance with tax questions and a chat option
Hours
7AM-11PM, M-F, Live person available on Tax Aide Information Line (depending location); (Web site and automated information are available 24/7)
Required Documents
Call toll-free number or visit www.aarp.org/findtaxhelp
Eligibility
Low-to-moderate income persons of any age needing assistance with non-complicated tax returns, AARP membership is not required
Fees
None
Intake Procedure
Call toll-free number or visit www.aarp.org/findtaxhelp
Languages
English, Spanish option on toll-free number
Service Area
Florida
Geography Served
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