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Full Resource Name:
American Red Cross, Virtual Family Assistance Center (VFAC)
Address
430 17th St NW
Washington, DC 20006
(833) 492-0094
AKA:
VFAC, Condolence Call Care Center
Description:
*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. Also offers free online training for community caregivers.
*Free and confidential helpline offers same information as website, plus compassion and grief support by trained volunteers
*All volunteers have training in mental health, spiritual care for those who desire it, and COVID-19 health information
Is Shelter?
No
Date of Official Change:
July 22, 2020
Employer ID:
510201771
Geographies Served
Serves All Areas
Address Listings
Mailing
430 17th St NW
Washington, DC 20006
Physical (Primary)
430 17th St NW
Washington, DC 20006
Phone Numbers
1. Toll-Free Condolence Care Call Center
(833) 492-0094
Legal Status:
Private, Nonprofit
Services
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Description
*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. Also offers free online training for community caregivers.
*Free and confidential helpline offers same information as website, plus compassion and grief support by trained volunteers
*All volunteers have training in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 8am-11pm, daily
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Serves all areas
Description
*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. Also offers free online training for community caregivers.
*Free and confidential helpline offers same information as website, plus compassion and grief support by trained volunteers
*All volunteers have training in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 8am-11pm, daily
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Serves all areas
Description
*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. Also offers free online training for community caregivers.
*Free and confidential helpline offers same information as website, plus compassion and grief support by trained volunteers
*All volunteers have training in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 8am-11pm, daily
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Serves all areas
Description
*Program targets family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Website offers primarily information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. Also offers free online training for community caregivers.
*Free and confidential helpline offers same information as website, plus compassion and grief support by trained volunteers
*All volunteers have training in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 8am-11pm, daily
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete coverage are listed in black.
Serves all areas