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Full Resource Name:
American Red Cross, Virtual Family Assistance Center (VFAC)
Address
430 17th St NW
Washington, DC 20006
(833) 492-0094
AKA:
VFAC, Condolence Call Care Center
Description:
*Program concentrates on family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally
*Primarily offers information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information.
*Grief support by trained volunteers, free online training for community caregivers, and confidential helpline
*Trained volunteers in mental health, spiritual care for those who desire it, and COVID-19 health information
Is Shelter?
No
Date of Official Change:
July 13, 2022
Employer ID:
510201771
Geographies Served
Serves All Areas
Address Listings
Mailing
430 17th St NW
Washington, DC 20006
Physical (Primary)
430 17th St NW
Washington, DC 20006
Phone Numbers
1. Toll-Free Condolence Care Call Center
(833) 492-0094
Disaster Distress Helpline
(800) 985-5990
Suicide Prevention Lifeline
(800) 273-8255
Legal Status:
Private, Nonprofit
Services
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Description
*Program concentrates on family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally *Primarily offers information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. *Grief support by trained volunteers, free online training for community caregivers, and confidential helpline *Trained volunteers in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 9AM-9PM, M-F (except holidays)
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*Program concentrates on family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally *Primarily offers information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. *Grief support by trained volunteers, free online training for community caregivers, and confidential helpline *Trained volunteers in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 9am-9pm, M-F
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas
Description
*Program concentrates on family/friends of persons who have died from COVID-19, but also welcomes any calls or website use for anyone affected by COVID-19 in any way, including emotionally *Primarily offers information and referrals to emotional support and grief counseling, faith based resources, funeral information, legal assistance and financial resource information. *Grief support by trained volunteers, free online training for community caregivers, and confidential helpline *Trained volunteers in mental health, spiritual care for those who desire it, and COVID-19 health information
Hours
Call Center: 9am-9pm, M-F (holidays)
Required Documents
None
Eligibility
Anyone affected by COVID-19 in any way, including emotionally
Fees
None
Intake Procedure
Call or visit website
Languages
English, Spanish, interpreter service for other languages
Service Area
All Areas
Geography Served
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Serves all areas