DOEA, Florida Panhandle Long-Term Care Ombudsman Program
Address
4040 Esplanade Way, Ste 380
Tallahassee, FL 32399
(850) 414-2323
AKA:
LTCOC; Florida Department of Elder Affairs
Description:
*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations. Complaints may be made confidentially.
*Website lists rights of persons in long term care, along with other information
Is Shelter?
No
Related Resource
Date of Official Change:
June 12, 2023
Address Listings
Mailing
4040 Esplanade Way, Ste 380B
Tallahassee, FL 32399
Physical (Primary)
4040 Esplanade Way, Ste 380
Tallahassee, FL 32399
Contacts
Phone Numbers
1. Main Number
(850) 414-2323
2. Toll-Free Number
(888) 831-0404
Services
Click here to show all service details. Or click on a service name to see its details specifically.
Description
*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations. Complaints may be made confidentially. *Website lists rights of persons in long term care, along with other information
Hours
8am-5pm, M-F
Required Documents
Call, varies according to situation
Eligibility
Adults of any age served by a nursing home, adult care home, assisted living facility or skilled nursing unit
Fees
None
Intake Procedure
Call, mail, email or contact from website
Languages
English, Spanish, Interpreters can be arranged
Service Area
Bay County, Calhoun County, Franklin County, Gadsden County, Gulf County, Holmes County, Jackson County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County, Washington County
Geography Served
- Florida
- Bay County
- Calhoun County
- Franklin County
- Gadsden County
- Gulf County
- Holmes County
- Jackson County
- Jefferson County
- Leon County
- Liberty County
- Madison County
- Taylor County
- Wakulla County
- Washington County
- Bay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations. Complaints may be made confidentially.
Hours
8am-5pm, M-F
Required Documents
Call, varies according to situation
Eligibility
Adults of any age served by a nursing home, adult care home, assisted living facility or skilled nursing unit
Fees
None
Intake Procedure
Call, mail, email or contact from website
Languages
English, Spanish, Interpreters can be arranged
Service Area
Bay County, Calhoun County, Franklin County, Gadsden County, Gulf County, Holmes County, Jackson County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County, Washington County
Geography Served
- Florida
- Bay County
- Calhoun County
- Franklin County
- Gadsden County
- Gulf County
- Holmes County
- Jackson County
- Jefferson County
- Leon County
- Liberty County
- Madison County
- Taylor County
- Wakulla County
- Washington County
- Bay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations. Complaints may be made confidentially.
Hours
8am-5pm, M-F
Required Documents
Call, varies according to situation
Eligibility
Adults of any age served by a nursing home, adult care home, assisted living facility or skilled nursing unit
Fees
None
Intake Procedure
Call, mail, email or contact from website
Languages
English, Spanish, Interpreters can be arranged
Service Area
Bay County, Calhoun County, Franklin County, Gadsden County, Gulf County, Holmes County, Jackson County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County, Washington County
Geography Served
- Florida
- Bay County
- Calhoun County
- Franklin County
- Gadsden County
- Gulf County
- Holmes County
- Jackson County
- Jefferson County
- Leon County
- Liberty County
- Madison County
- Taylor County
- Wakulla County
- Washington County
- Bay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
Description
*Certified volunteers investigate and attempt to resolve complaints involving residents in nursing homes, adult family care homes, skilled nursing units, and assisted living facilities by enforcement of laws and regulations. Complaints may be made confidentially.
Hours
8am-5pm, M-F
Required Documents
Call, varies according to situation
Eligibility
Adults of any age served by a nursing home, adult care home, assisted living facility or skilled nursing unit
Fees
None
Intake Procedure
Call, mail, email or contact from website
Languages
English, Spanish, Interpreters can be arranged
Service Area
Bay County, Calhoun County, Franklin County, Gadsden County, Gulf County, Holmes County, Jackson County, Jefferson County, Leon County, Liberty County, Madison County, Taylor County, Wakulla County, Washington County
Geography Served
- Florida
- Bay County
- Calhoun County
- Franklin County
- Gadsden County
- Gulf County
- Holmes County
- Jackson County
- Jefferson County
- Leon County
- Liberty County
- Madison County
- Taylor County
- Wakulla County
- Washington County
- Bay County
If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.
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